G O M - 영 문
81
WARRANTY
Product
Purchase date Year/date
Repair
Name of the
repair person Verification
Model
Date
Manufacture No.
Dealer Name
Telephone
Dealer
Address
Product Warranty Guide
① For free warranty
Any malfunction that occurs within the free warranty period calculated from the date of purchase: if the following occurs, the total
cost of labor, repair, and component parts will not be charged. Thus, if any manufacturer
’
s defect is detected from the initial
installation or when malfunction occurs during normal usage, we will not charge for any of the repairs.
② For charged repairs and component parts
y
After the free warranty expires
y
Malfunctions due to unforeseeable natural disasters
y
Malfunctions caused by repairs done by someone other than approved dealer repair persons.
y
Malfunctions caused by the purchaser (during transfer or improper usage)
y
Malfunctions due to improper electrical capacity
y
When there is no specification on the warranty or warranty is lost
Consumer Protection Regulations
Compensation Standards
Warranty Period
Consumer Damage Types
Repair
Exchange
Within one year from the date of
installation of the unit
y
Leaks in the unit (manufacturer defect)
y
Hot water or heating problems
y
Defective components (ignition device or thermostat)
y
Noise
Free
Unit (Free)
Within 3 months of the date of
installation of the unit
y
Damages (external)
Free
Unit (Free)
Damages compensation regulation
after warranty expiration
y
Same as above
Charge
Charge
How to receive service
① keep warranty
At the dealer where the purchase was made, please register the information and check the specifications then keep the warranty for safe
keeping.
② Where to receive service?
If there is any defect or malfunction in the unit, please contact the store where you
purchased the unit, dealer, or Kyungdong Boiler Consumer Protection Center.
③ What information do I need?
When reporting, you must verify the model, manufacturer number, purchased store name,
and the purchase date and specify the malfunction of the unit in detail.
④ What are the costs of repair and benefits?
For repairs, present the warrant to the Kyungdong Boiler service personnel when he or she
visits your home for repairs to receive either free or charged repair benefits.
※ Dealers and Installer must complete the necessary items in the above chart on the Warranty.