l-com UMC-100, User Manual

Page 1: ...1 60 USB TO RS 232 ADAPTER User s Manual UMC 100 UMC 101 UMC 102 UMC 104 UMC 201 UMC 201RL UTS 232TB ...

Page 2: ...stallation Uninstalling Troubleshooting Win 2000 16 Installation Uninstalling Troubleshooting Win CE 25 Installation Troubleshooting Win XP 32 Installation Uninstalling Troubleshooting VISTA 44 Installation Uninstalling Troubleshooting MAC 53 Installation Uninstalling Troubleshooting Regulatory Compliance 60 ...

Page 3: ...le communication starts interacting without any barriers For further convenience this product is designed to work by using the power drawn from the Universal Serial Bus and no external power is required As it is an USB compliant device features of plug and play hot swapping energy saving suspend and resume are provided Since the most computers have limited USB and COM ports USB hubs can be employe...

Page 4: ...USB 1 1 2 0 USB 15 1 2 Mbps Data Speed Serial 1 Mbps Host USB B F USB A M USB B F Connector Device DB 25 M 1 DB 25 9 M DB 9 M Terminal Block DB 9 M 2 DB 9 M 4 Power Mode Bus Cable Length 1 8M 0 4M 1M 0 6M 1 8M Housing Plastic PVC Plastic Aluminum Note for UMC 101 Device of DB 25 and DB 9 can not be operated at same time ...

Page 5: ...101 102 104 201 201RL DB9 UTS 232TB Terminal Block Pin No Signal 1 DCD 2 RxD 3 TxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 5 4 3 2 1 GND CTS RXD RTS TXD Pin No Definition Description 1 TX TXD 2 RTS RTS 3 RX RXD 4 CTS CTS 5 GND GND ...

Page 6: ...ng instruction Download the latest available drivers from the FTDI website and unzip them to a location on your PC Connect the device to a spare USB port on your PC This will launch the Windows Add New Hardware Wizard Windows may display a message reading Building driver database at this point which may take a few minutes to pass Click Next to proceed with the installation Select Search for the be...

Page 7: ...wn below Click Browse and locate the driver files Once the files have been located click Next to proceed with the installation Windows may display a message reading Building driver database at this point which may take a few minutes to pass Once Windows has found the required ...

Page 8: ...t have Microsoft WHQL signature files CAT files the wizard will request a driver disk to attempt to find them Click OK on the Insert Disk message box The following window will appear to assist in locating the file To proceed with the installation without the CAT file click Skip File ...

Page 9: ... Windows should then display a message indicating that the installation of the serial converter driver was successful The COM port emulation driver must now be installed Click Finish to complete the installation of the serial converter and proceed to the COM port emulation driver Under Windows 98 the COM port emulation driver will be automatically installed from ...

Page 10: ... ask for the location of CAT files Click OK on the Insert Disk message box The following window will appear to assist in locating the file To proceed with the installation without the CAT file click Skip File If the driver being installed is Microsoft WHQL certified then the CAT files will be located with the other driver files and should be installed automatically ...

Page 11: ...ase note 1 For multiple port converter each port has to be installed with the driver individually i e you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the updated or appropriate versions from FTDI Web site www ftdichip com Drivers VCP htm supported device F...

Page 12: ...t are attached to the PC Open the Add Remove Programs utility located in Control Panel Add Remove Programs Select FTDI USB Serial Converter Drivers from the list of installed programs Click the Add Remove button This will run the FTDI uninstaller program Click Continue to run the uninstaller or Cancel to exit ...

Page 13: ...13 60 When the uninstaller has finished removing the device from the system the caption on the Cancel button will change to Finish Click Finish to complete the process ...

Page 14: ... the device to work correctly 3 Driver installation fails and Windows 98 gives error code 10 Windows error code 10 indicates a hardware error or failed driver installation This error may appear if a device has insufficient power to operate correctly e g plugged into a bus powered hub with other devices or may indicate a more serious hardware problem Also it may be indicative of USB root hub driver...

Page 15: ...is can occur when the USB Composite driver has been installed if the user has not browsed to the location of the driver files If this message appears do not skip it but browse to the driver file location The wizard will then be able to correctly install the device ...

Page 16: ...ninstalled Please refer to the uninstalling instruction Download the latest available drivers from the FTDI web site and unzip them to a location on your PC Connect the device to a spare USB port on your PC Once the composite driver has been installed the Found New Hardware Wizard will launch Click Next to proceed with the installation Select Search for a suitable driver for my device recommended ...

Page 17: ...17 60 Check the box next to Specify a location and uncheck all others as shown below Clicking Next displays a dialog box for you to enter to the location of the drivers ...

Page 18: ...Locate the folder containing the latest drivers downloaded from the FTDI web site above and click Open then click OK The PC auto selects the correct INF file in this case FTDIBUS INF Once Windows has found the required driver INF file click Next to proceed ...

Page 19: ...y a message indicating that the installation was successful Click Finish to complete the installation for the serial converter driver for this port of the device The COM port emulation driver must be installed after this has completed ...

Page 20: ...ocated in Control Panel System then select the Hardware tab and click Device Manger and viewing by connection View Devices by connection the device appears as a USB Serial Converter with an additional COM port with the label USB Serial Port ...

Page 21: ... e you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the updated or appropriate versions from FTDI Web site www ftdichip com Drivers VCP htm supported device FT232BL M ...

Page 22: ... future installations Disconnect any devices that are attached to the PC Open the Add Remove Programs utility located in Control Panel Add Remove Programs Select FTDI USB Serial Converter Drivers from the list of installed programs Click the Change Remove button This will run the FTDI uninstaller program Click Continue to run the uninstaller or Cancel to exit When the uninstaller has finished remo...

Page 23: ...23 60 ...

Page 24: ...y occurs with the FTD2XX DLL file Selecting not to restart the computer then unplugging and re plugging the device may allow the device to function properly without restarting Restarting the machine will allow the device to work correctly 3 Driver installation fails and Windows 2000 gives error code 10 Windows error code 10 indicates a hardware error or failed driver installation This error may ap...

Page 25: ... PDA requires a host adaptor e g USB host cable presentation pack or Compact Flash host card make sure that it is connected and installed before proceeding Connect the FTDI device to a host USB port on the PDA This will provide a dialog box to direct Windows CE to the driver files Type the full name of the VCP driver file into the dialog box as shown below If the file name is incorrect the driver ...

Page 26: ... e you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the updated or appropriate versions from FTDI Web site www ftdichip com Drivers VCP htm supported device FT232BL M ...

Page 27: ...installed correctly Many PDAs require some form of adaptor USB host cable presentation pack or Compact Flash USB host card to provide the USB host capability that FTDI devices require 2 Error installing USB driver ftdi_d2xx dll message The following installation error may be displayed for a number of reasons The driver name has been misspelt The dll file extension may be required for some platform...

Page 28: ...ome platforms The required driver files are not in the Windows directory The driver file is in the wrong binary format 4 Unidentified USB Device appears each time the driver name is entered This error can be caused when the VID and PID listed in the INF file does not match the VID and PID combination programmed into the device It can also be caused if the INF file has not been copied to the Window...

Page 29: ...with Embedded Visual C or a suitable registry editor on the Windows CE device itself to check for the registry settings Tools Remote Registry Editor With ActiveSync running connect to your device then look at the registry setting KEY_LOCAL_MACHINE Drivers USB LoadClients ...

Page 30: ...F files must be edited to accommodate the required VID and PID For the D2XX drivers edit the bold red entries in the following line in the ftd2xx inf file FtdiHw FTDI Dual device FTDI USB VID_0403 PID_6010 For the VCP drivers edit the bold red entries in the following line in the FTDIPORT inf FtdiHw VID_0403 PID_6010 DeviceDesc FtdiPort232 FTDIBUS COMPORT VID_0403 PI D_6010 5 Device can write but ...

Page 31: ...d to improve performance If a USB host CF card is being used it may help to set the Raton bit in the configuration settings 6 Bytes missing or data corrupt This can occur when a host driver fails to send vendor commands properly which can result in the device running at a different Baud rate to the one intended The Baud rate can be verified easily by transferring data from PDA target to HyperTermi...

Page 32: ...installation is complete This is not necessary under Windows XP SP 2 if configured to ask before connecting to Windows Update Windows XP SP 2 can have the settings for Windows Update changed through Control Panel System then select the Hardware tab and click Windows Update Connect the device to a spare USB port on your PC If the device is based on the FT2232 the Microsoft composite device driver i...

Page 33: ...been entered in the box click next to proceed Figure 2 3 If Windows XP is configured to warn when unsigned non WHQL certified drivers are about to be installed the message dialogue shown in Figure 2 4 will be displayed unless installing a Microsoft WHQL certified driver Click on Continue Anyway to continue with the installation If Windows XP is configured to ignore file signature warnings no messa...

Page 34: ...T2232 device The procedure for installing the second port is identical to that for installing the first port from the first screen of the Found New Hardware Wizard This is done automatically if the driver is Microsoft WHQL certified If the device is not based on the FT2232 the COM port emulation driver is loaded as indicated in the following steps The Found New Hardware Wizard will launch automati...

Page 35: ... shown in Figure 2 8 below and then click Next Select Search for the best driver in these locations and enter the file path in the combo box C CDM 2 02 04 in figure 2 9 below or browse to it by clicking the browse button Once the file path has been entered in the box click next to proceed ...

Page 36: ...e dialogue shown in Figure 2 10 will be displayed unless installing a Microsoft WHQL certified driver Click on Continue Anyway to continue with the installation If Windows XP is configured to ignore file signature warnings no message will appear The screen shown in Figure 2 11 will be displayed as Windows XP copies the required driver files ...

Page 37: ...at for installing the first port from the first screen of the Found New Hardware Wizard for the USB Serial Port device If the driver is Microsoft WHQL certified this is done automatically Open the Device Manager located in Control Panel System then select the Hardware tab and click Device Manger and select View Devices by Connection the device appears as a USB Serial Converter with an additional C...

Page 38: ...38 60 Figure 2 12 Figure 2 13 In the case of the FT2232 port A of the FT2232 will be installed as COMX and port B will be installed as COMX 1 where COMX is the first available COM port number ...

Page 39: ...t systems the developer must be able to detect which version of DPInst is required for the system the driver is being installed on For more information on DPInst see the FTDI Windows Driver Installation application note 3 Installing From Windows Update If a certified driver is available for the target operating system it is possible to install the driver from the Windows Update web site Directions...

Page 40: ... e you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the updated or appropriate versions from FTDI Web site www ftdichip com Drivers VCP htm supported device FT232BL M ...

Page 41: ...rivers directories Some points to note about this uninstallation method In the case of FT2232 devices a composite device is also installed This can also be removed by right clicking on the composite device in the Device Manager and selecting Uninstall If the VCP driver has been installed the COM port driver should be removed before the bus driver If the bus is removed first the COM port will no lo...

Page 42: ... can occur if an application is accessing a file while the New Hardware Wizard is trying to copy it This usually occurs with the FTD2XX DLL file Selecting not to restart the computer then unplugging and re plug the device may allow the device to function properly without restarting Restarting the machine will allow the device to work correctly 3 Driver Installation Fails and Windows XP Gives Error...

Page 43: ...ver can be installed if available or the driver signing options can be changed to either warn or ignore to allow the installation to complete To change the current driver signing setting go to Control Panel System click on the Hardware tab and then click Driver Signing The desired signing option may then be selected ...

Page 44: ...pdate website and install any suitable driver it finds for the device in preference to the driver manually selected If no suitable driver is automatically found then the following procedure should be followed When locate and install driver software recommended is selected the following screen will appear Note the text TTL Tester is replaced with the description of the customer hardware ...

Page 45: ...45 60 Select I don t have the disk Show me other options The next screen will appear ...

Page 46: ...46 60 Select Browse my computer for driver software advanced The next screen will appear ...

Page 47: ...er where the CDM driver has been stored when uncompressed and press Next The example shown above uses a folder on the desktop The next screen will appear This screen will automatically complete and then change to the one below ...

Page 48: ...n assigned to the device for configuring the application that will use the device Open the Device Manager located in Control Panel System then select the Hardware tab and click Device Manager and select View Devices by Connection the device appears as a USB Serial Converter with an additional COM port with the label USB Serial Port ...

Page 49: ...he driver individually i e you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the updated or appropriate versions from FTDI Web site www ftdichip com Drivers VCP htm supported device FT232BL M ...

Page 50: ...ust be removed manually or by using a custom application Some points to note about the new uninstallation method In the case of FT2232 devices a composite device is also installed This can also be removed by right clicking and selecting Uninstall There is no option to delete the driver files when doing this as the driver for the composite device is a native Windows driver If the VCP driver has bee...

Page 51: ...ot shown in Device Manager for uninstalling Devices that have been installed on a system but are not currently available are referred to as phantom devices These devices are not usually displayed in the device manager but can be made to be displayed as though they are attached This allows device properties to be changed or devices to be uninstalled via Device Manger even though the device is not p...

Page 52: ... driver software anyway 4 Driver will not install on VISTA x64 VISTA x64 OS will only allow certified drivers to be installed The certified driver supplied by FTDI will work with VID 0403 and PID 6001 for FT232 and FT245 devices It will also work with VID 0403 and PID 6010 for FT2232 devices If you have a product where the manufacture has customized the driver but has not re certified it then the ...

Page 53: ... site and save it to the hard disk The driver is now available in disk image dmg format Run the installer by double clicking on the FTDIUSBSerialDriver dmg icon Click Continue to proceed with the installation and follow the instructions on screen When the installation is complete reboot the computer ...

Page 54: ...umber or for unserialized devices a location string that depends on which USB port your device is connected to The Terminal application can be launched by selecting Go Applications Utilities Terminal Type the following lines in the Terminal window to produce the file list cd dev ls l If you run the application System Preferences and select Network Go Applications System Preferences Network you sho...

Page 55: ...ct Network Port Configurations from the show list The new port can be enabled from this screen by checking the on box and clicking Apply Now At this point it is possible to exit Network and use the device as a COM port If you ...

Page 56: ... contact your Internet service provide Please note 1 For multiple port converter each port has to be installed with the driver individually i e you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the updated or appropriate versions from FTDI Web site www ftdic...

Page 57: ...wing commands at the command prompt cd System Library Extensions rm r FTDIUSBSerialDriver kext cd Library Receipts rm r FTDIUSBSerialDriver kext The driver will then be removed from the system To remove the port from the system run the application System Preferences and select Network Selecting Network Port Configurations from the Show menu will display the port as greyed out Select the uninstalle...

Page 58: ...e appropriate device from the USB Device Tree In the screen shot below from OS 10 3 the device has a device ID given by Vendor Name FTDI Product ID 24577 6001 A Vendor Name of FTDI is equivalent to a Vendor ID of 1027 0403 If the device does not work after installing the driver it is likely to be because the PID is not supported by the driver If this is the case contact FTDI Support with the PID t...

Page 59: ...vice ID is Supported in FTDI USBSerial Driver An ownership or permissions problem is preventing the system from making the device accessible Check that the driver is owned by root and wheel The most common symptom is the group for FTDI USBSerial Driver is not wheel To change the group login as root and perform the following script in a Terminal window Go Applications Utilities Terminal cd system l...

Page 60: ...s device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CE This equipment is in compliance with the requirements of the following regulations EN 55022 CLASS B ROHS All contents of this package including products packing materials and documentation comply with RoHS ...