background image

One way to check this is to use the Registry editor that comes with Embedded Visual C++ (or a suitable registry 
editor on the Windows CE device itself); you may check for the registry settings (Tools > Remote Registry Editor). 
With ActiveSync running, connect to your device then look at the registry setting 
KEY_LOCAL_MACHINE\Drivers\USB\LoadClients\  

 

In this case, the entry is 1027_24592, which corresponds to a VID of 0x0403 (1027) and a PID of 0x6010 (24592) 
device. If this is not the device to be installed, the message will recur. 
 
To solve the problem, the INF files must be edited to accommodate the required VID and PID. For the D2XX drivers, 
edit the bold red entries in the following line in the ftd2xx.inf file: 
 

[FtdiHw] 
"FTDI Dual device"=FTDI,USB\&VID_0403&PID_6010

 

 

For the VCP drivers, edit the bold red entries in the following line in the FTDIPORT.inf: 
 

[FtdiHw] 
%VID_0403&PID_6010.DeviceDesc%=FtdiPort232,FTDIBUS\COMPORT&VID_0403&PID_6010

 

 
 
 
 
 

 

27

Summary of Contents for UMC-102

Page 1: ...USB TO RS 232 ADAPTER User s Manual UMC 201 UMC 102 UMC 104 UPR 202...

Page 2: ...truction 14 Troubleshooting 16 Windows 2000 Installation Guide 17 Uninstalling Instruction 22 Troubleshooting 23 Windows CE Installation Guide 24 Troubleshooting 25 Windows XP Installation Guide 29 Un...

Page 3: ...to Serial cable communication starts interacting without any barriers For further convenience this product is designed to work by using the power drawn from the Universal Serial Bus and no external po...

Page 4: ...TDI USB Specification USB 1 1 2 0 compliant USB 1 5 12 Mbps Data Speed Serial 230 kbps Host USB A M USB B F Connector Device DB 9 M DB 9 M 2 DB 9 M Mini DIN DB 9 M 4 Power Mode Bus Cable Length 1 1m 0...

Page 5: ...nstallation 1 You may plug the device into host computer And then it will pop up Installing device driver software from the taskbar of the screen Fig 1 Click and connect to the Windows Update 2 It wil...

Page 6: ...l Bus controllers Fig 5 Congratulation You have finished installing the USB to Serial device successfully Fig 5 NOTE It may occur when driver is not installed successfully please check below steps 1 T...

Page 7: ...ackage Driver can be installed through the FTDI driver package of the CD ROM provided 3 1 Double click Setup_v2 12 00 WHQL Certified For Windows OS_x86 x64 exe 3 2 It will pop up FTDI CDM Drivers from...

Page 8: ...3 3 Extracting Files 3 4 Click Next to continue 7...

Page 9: ...3 5 Select I accept this agreement and click Next 3 6 The Device Driver Installation Wizard will detect your computer OS and install the applicable driver automatically 8...

Page 10: ...ose installed already the original drivers need to be uninstalled Please refer to the uninstalling instruction Download the latest available drivers from the FTDI website and unzip them to a location...

Page 11: ...e Recommended as shown below and then click Next Check the box next to Specify a location and uncheck all others as shown below Click Browse and locate the driver files Once the files have been locate...

Page 12: ...click Next to install the device If the driver being installed does not have Microsoft WHQL signature files CAT files the wizard will request a driver disk to attempt to find them Click OK on the Inse...

Page 13: ...COM port emulation driver must now be installed Click Finish to complete the installation of the serial converter and proceed to the COM port emulation driver Under Windows 98 the COM port emulation d...

Page 14: ...being installed is Microsoft WHQL certified then the CAT files will be located with the other driver files and should be installed automatically Open the Device Manager located in Control Panel Syste...

Page 15: ...have any difficulties with the drivers we provided in this CD you may down versions from FTDI Web site www ftdichip com Drivers VCP htm supported device FT232BL M Uninstalling Instruction ctions belo...

Page 16: ...FTDI uninstaller program Click Continue to run the uninstaller or C Cancel to exit hen the uninstaller has finished removing the device from the system the caption on the Cancel button will W change...

Page 17: ...Restarting the machine will allow the device to work correctly 3 Driver installation fails and Windows 98 gives error code 10 Windows error code 10 indicates a hardware error or failed driver installa...

Page 18: ...lled Please refer to the uninstalling instruction Download the latest available drivers from the FTDI web site and unzip them to a location on your PC Connect the device to a spare USB port on your PC...

Page 19: ...Check the box next to Specify a location and uncheck all others as shown below Clicking Next displays a dialog box for you to enter to the location of the drivers 18...

Page 20: ...the folder containing the latest drivers downloaded from the FTDI web site above and click Open then click OK The PC auto selects the correct INF file in this case FTDIBUS INF Once Windows found the r...

Page 21: ...port of the device The COM port emulation driver must be installed after this has completed By examining the Device Manager located in Control Panel System then select the Hardware tab and click Devic...

Page 22: ...you have to repeat this installation procedure 2 times 2 port converter or 4 times for 4 port converter 2 If you have any difficulties with the drivers we provided in this CD you may download the upd...

Page 23: ...e installations Disconnect any devices that are attached to the PC Open the Add Remove Programs utility located in Control Panel Add Remove Programs Select FTDI USB Serial Converter Drivers from the l...

Page 24: ...F INI files 2 Windows 2000 forces a reboot after installing a device This problem can occur if an application is accessing a file while the New Hardware Wizard is trying to copy it This usually occurs...

Page 25: ...his will provide a dialog box to direct Windows CE to the driver files Type the full name of the VCP driver file into the dialog box as shown below If the file name is incorrect the driver will not be...

Page 26: ...lled correctly Many PDAs require some form of adaptor USB host cable presentation pack or Compact Flash USB host card to provide the USB host capability that FTDI devices require 2 Error installing US...

Page 27: ...latforms The required driver files are not in the Windows directory The driver file is in the wrong binary format 4 Unidentified USB Device appears each time the driver name is entered This error can...

Page 28: ...y is 1027_24592 which corresponds to a VID of 0x0403 1027 and a PID of 0x6010 24592 device If this is not the device to be installed the message will recur To solve the problem the INF files must be e...

Page 29: ...ues may be tried to improve performance If a USB host CF card is being used it may help to set the Raton bit in the configuration settings 6 Bytes missing or data corrupt This can occur when a host dr...

Page 30: ...u The connection can be re enabled after the installation is complete This is not necessary under Windows XP SP 2 if configured to ask before connecting to Windows Update Windows XP SP 2 can have the...

Page 31: ...the box click next to proceed Figure 2 2 Figure 2 3 If Windows XP is configured to warn when unsigned non WHQL certified drivers are about to be installed the message dialogue shown in Figure 2 4 will...

Page 32: ...ed as Windows XP copies the required driver files Figure 2 4 Figure 2 5 Windows should then display a message indicating that the installation was successful Figure 2 6 Click Finish to complete the in...

Page 33: ...e COM port emulation drivers As above select No not this time From the options and click Next to proceed with the installation Figure 2 7 Figure 2 6 Figure 2 7 Select Install from a list or specific l...

Page 34: ...the box click next to proceed Figure 2 8 Figure 2 9 If Windows XP is configured to warn when unsigned non WHQL certified drivers are about to be installed the message dialogue shown in Figure 2 10 wil...

Page 35: ...the installation was successful Figure 2 12 Click Finish to complete the installation for the first port of the device The procedure for installing the second port is identical to that for installing...

Page 36: ...stem then select the Hardware tab and click Device Manger and select View Devices by Connection the device appears as a USB Serial Converter with an additional COM port with the label USB Serial Port...

Page 37: ...note 3 Installing From Windows Update If a certified driver is available for the target operating system it is possible to install the driver from the Windows Update web site Directions to install the...

Page 38: ...f and oem11 pnf Driver files are located in the Windows System32 and Windows System32 Drivers directories Some points to note about this uninstallation method If the VCP driver has been installed the...

Page 39: ...ot necessarily edit the files themselves 2 Windows XP Forces a Reboot after Installing a Device This problem can occur if an application is accessing a file while the New Hardware Wizard is trying to...

Page 40: ...e 4 1 Two options are available to successfully install the device Either a certified version of the driver can be installed if available or the driver signing options can be changed to either warn or...

Page 41: ...Windows Update website and install any suitable driver it finds for the device in preference to the driver manually selected If no suitable driver is automatically found then the following procedure s...

Page 42: ...next screen will appear Select Browse my computer for driver software advanced The next screen will appear Browse to the folder where the CDM driver has been stored when uncompressed and press Next T...

Page 43: ...ly complete and then change to the one below The bus layer of the driver is now installed After the driver is installed it is important to determine which COM port has been assigned to the device for...

Page 44: ...screen shows the device connected to COM3 Please note 1 For multiple port converter each port has to be installed with the driver individually i e you have to repeat this installation procedure 2 time...

Page 45: ...e uninstall dialog box Windows 2000 XP and Server 2003 do not have this check box so driver files and OEM INF and PNF files must be removed manually or by using a custom application Some points to not...

Page 46: ...not shown in Device Manager for uninstalling Devices that have been installed on a system but are not currently available are referred to as phantom devices These devices are not usually displayed in...

Page 47: ...e installation by selecting Install this driver software anyway 4 Driver will not install on VISTA x64 VISTA x64 OS will only allow certified drivers to be installed The certified driver supplied by F...

Page 48: ...and save it to the hard disk The driver is now available in disk image dmg format Run the installer by double clicking on the FTDIUSBSerialDriver dmg icon Click Continue to proceed with the installati...

Page 49: ...our device is connected to The Terminal application can be launched by selecting Go Applications Utilities Terminal Type the following lines in the Terminal window to produce the file list cd dev ls l...

Page 50: ...you do not know the required details contact your Internet service provide Please note 1 For multiple port converter each port has to be installed with the driver individually i e you have to repeat...

Page 51: ...commands at the command prompt cd System Library Extensions rm r FTDIUSBSerialDriver kext cd Library Receipts rm r FTDIUSBSerialDriver kext The driver will then be removed from the system To remove th...

Page 52: ...ropriate device from the USB Device Tree In the screen shot below from OS 10 3 the device has a device ID given by Vendor Name FTDI Product ID 24577 6001 A Vendor Name of FTDI is equivalent to a Vendo...

Page 53: ...e ID is Supported in FTDI USBSerial Driver An ownership or permissions problem is preventing the system from making the device accessible Check that the driver is owned by root and wheel The most comm...

Page 54: ...rofit or any other commercial damage including but not limited to special incidental consequential or other damages No part of this document may be reproduced or transmitted in any form by any means e...

Reviews: