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To Return an injector for Warranty or Non-Warranty repair:
See page 3 for LA BUVETTE contact informations.
1.
Thoroughly
flush the injector with water of any chemical and drain. Ensure proper packing for shipment.
2.
To EXPEDITE warranty evaluation and repair or non-warranty product repair, please include the following:
a copy of the original invoice, serial number of the unit, chemical used, contact information and a Return
Authorization (RA) number, contact your country's LA BUVETTE Customer Service to obtain.
3.
Send freight prepaid and ship to LA BUVETTE (contact information page 3)
4.
For a WARRANTED injector: upon inspection and determination that the unit has defects in materials or
workmanship, the unit will be repaired or replaced at LA BUVETTE’s option, free of charge and shipped back
freight prepaid.
5.
For a NON-WARRANTED injector: upon inspection LA BUVETTE or a local distributor will call the customer with
a repair estimate.
Warranty
Thank You for Your Purchase
LA BUVETTE will provide for replacement of all parts proven
to be defective in material or workmanship from the date of
purchase for the following periods:
3
years
The cover and body
2
years
The motor piston assembly
1
year
The lower end (Chemical pump)
LA BUVETTE products are warranted to be free from defects
in materials and workmanship for the above time frames.
LA BUVETTE will at its sole option repair or replace any
component that fails in normal use. Any repairs made under
warranty shall not extend the initial warranty period.
To Maintain Your Warranty
Your only responsibility is ordinary maintenance - filtering
incoming fluid, replacing the O-ring and dosage piston when
worn. Seals and O-rings are not covered under the warranty.
This warranty is not valid if the defects are found to be
due to the product’s misuse, lack of maintenance, fluid
impurities such as sand or iron, defective installation,
freezing, fluid hammer, abuse, unwanted side effects due
to the chemicals you choose to inject or service provided by
anyone who is not LA BUVETTE.
LA BUVETTE declines any responsibility if the product is
not used
in compliance with the operating instructions and
specifications as indicated in this owner’s manual.
Warranty may be void if injector body is disassembled. If
you suspect you are having a problem in the motor piston
assembly or inside the body please contact LA BUVETTE.
IN NO EVENT SHALL LA BUVETTE BE LIABLE FOR ANY
INCIDENTAL, SPECIAL; INDIRECT, OR CONSEQUENTIAL DAMAGES,
WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO
USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT.
There is no warranty expressed or implied relating in any way
to products used in conjunction with LA BUVETTE.
LA BUVETTE or authorized distributor shall not be liable for
incidental or consequential damage, such as any economic loss.
LA BUVETTE retains the exclusive right to repair or replace the
product. Such remedy shall be your sole and exclusive remedy
for any breach of warranty. There are no warranties, expressed
or implied, which extend beyond those described above.
