22 |
P a g e
•
If you regain connection while the sensor is mounted, great. If you do not regain
connection, bring the sensor within 10 feet of the station and search again.
WIND INTERMITTANT: WHY DO MY WIND READINGS COME AND GO?
•
RF (radio frequency) communication may come and go occasionally. This can be normal in
some environments (e.g. moister climates).
•
If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patient
– these stations can reconnect on, after many hours out.
•
RF (radio frequency) communication is not always 100% on. Certain temporary conditions
can cause it to go out for a time (e.g. 100% humidity).
If a miss happens:
•
If your wind sensor loses connection to the station for any reason, the station will show
dashes after 30 minutes.
•
The station will search for 5 minutes every hour to reconnect with wind sensor.
•
. Manually search for your sensor.
Try this:
•
Bring your wind sensor within 10 feet of your station and make sure it is connected to the
station.
•
After 15 minutes move the wind sensor into the next room with a wall between the sensor
and the station for 1 hour.
•
If there is no loss of signal in that hour, move the wind sensor just outside.
•
Continue moving the wind sensor back to its original location.
•
If you lose connection, look for sources of
WIND ACCURACY: WHY IS MY WIND SPEED INACCURATE?
•
What are you comparing your wind speed to? Your local reporting station is miles from your
location and should not be used for comparison.
•
Check the unit of measure (MPH, or KMH).
•
Check to see if your station receives the same repetitive wind speed recording from the
sensor multiple times.
•
Check that the cups turn freely.
•
Check for obstructions that prevent clear wind flow to the cups.
•
Check mounting. In most cases, the wind sensor needs to be 6 feet or more above the
highest point on the roof in order to clear nearby obstructions and read accurately. A 50-foot
clearance in all directions is best.
•
It is helpful to send pictures of the sensor mounting, if you need to contact customer support.
RAIN DASHES: WHY ARE THERE DASHES FOR RAIN READINGS?
Dashes indicate the connection is lost between your station and the rain sensor.
•
My first thought is always to check that my
are good. If it has been working and
now is not, low batteries are the most common connection problem.
