14
7
- NOTIFICATION OF ERRORS AND OPERATION PROBLEMS
PROBLEM
LIKELY CAUSE
SOLUTION
The door opens but it doesn't close
back.
The motion radars or the closing safety
sensor detect the presence of an
object or of a person.
Check that the radars or the sensors
are not engaged.
The door stops during the stroke and
inverts the running direction.
The door detects an obstacle along its
stroke.
The fixture experiences friction along
its stroke.
Identify the obstacle and remove it.
Properly arrange the fixture;
for this operation please contact the
service centre.
The electronic control units beeps
multiple times and door operation is
irregular.
The defect depends on the number
and length of the beeps.
Contact the service centre to resolve
the problem.
The symbol appears on the display
The system has detected a machine
operation error.
Contact the service centre to resolve
the problem.
The door opens very slowly.
The opening safety sensor detects an
obstacle.
Identify the obstacle and remove it.
The door doesn't respond to the
opening commands.
The MANUAL FREE DOOR function
can be activated.
Check the setting of the program
selector.
Should any malfunction occur, the Customer must contact the Support Centre and use the door manually, without powering it.
