10
1
111.... The
The
The
The pen
pen
pen
pen tip
tip
tip
tip deviates
deviates
deviates
deviates from
from
from
from the
the
the
the cursor.
cursor.
cursor.
cursor.
1) Calibration should be performed. Right click on the Whiteboard Server on the right bottom
corner of the screen, and choose Calibration. Calibration must be performed when the
interactive electronic whiteboard is used for the first time. (For further information on
calibration, please refer to
4.1
4.1
4.1
4.1 Interactive
Interactive
Interactive
Interactive Electronic
Electronic
Electronic
Electronic Whiteboard
Whiteboard
Whiteboard
Whiteboard Calibration
Calibration
Calibration
Calibration
.)
2) Check the positioning of the projector and make sure that the lamp of the projector points at
the center of the interactive electronic whiteboard.
2
222
.... The
The
The
The interactive
interactive
interactive
interactive electronic
electronic
electronic
electronic whiteboard
whiteboard
whiteboard
whiteboard does
does
does
does not
not
not
not recognize
recognize
recognize
recognize input.
input.
input.
input.
1) Software files may be broken or installation may not be complete correctly. Uninstall the
software and re-install the drivers to solve the problem.
2) USB cable connection is failed. Check the USB cable connection.
3.
3.
3.
3. The
The
The
The writing
writing
writing
writing stroke
stroke
stroke
stroke is
is
is
is unable
unable
unable
unable to
to
to
to be
be
be
be displayed
displayed
displayed
displayed on
on
on
on screen.
screen.
screen.
screen.
1) Pen color may be the same as the background. Try to select different pen color from the
background.
2) The way of writing may be incorrect. The whiteboard just supports single touch writing,
therefore, writing tool (any opaque object such as finger, pointer) should be in vertical position
to the whiteboard surface. To solve the problem, just remove the other article away than
writing tool from the screen when writing.
4
444.... The
The
The
The USB
USB
USB
USB cable
cable
cable
cable along
along
along
along with
with
with
with the
the
the
the whiteboard
whiteboard
whiteboard
whiteboard is
is
is
is not
not
not
not long
long
long
long enough.
enough.
enough.
enough.
If the distance between the computer host and the whiteboard is more than the length of
the USB cable (5 meters), a USB extension cable that supports the whiteboard should be used.
Note that the connection sequence shall be that indicated in the following diagram, and that the
order shall not be reversed.
Connect to
USB
port
of Host
Connect to
whiteboard
USB port
USB Extension
Cable (5 meters)
