background image

24

AmpliFi User Guide

Appendix A: FAQs

ULabs

9 .  Select the appropriate protocol . This is typically TCP 

(Transmission Control Protocol); however, some services 

may require UDP (User Datagram Protocol) .

10 . Tap   to save your settings .

Tip:

 You can usually find the port number 

and protocol for your service in your device 

documentation or during an online search .

DHCP Server

To manage the DHCP server settings, perform these steps:
1 .  Open the AmpliFi app .
2 .  Tap the picture of the Router .
3 .  Tap DHCP Server .
4 .  Configure the following:

Range 

Select the IP address range to use .

Subnet 

Select the subnet mask to use .

Start 

Enter the starting IP address of the available

range .

End 

Enter the ending IP address of the available

range .

Lease Validity 

Select the duration of time for which IP

addresses are valid .

Static Leases 

You can assign a fixed IP address to a

specific device . Select this option and then tap + .
• Enter a descriptive name .
• Enter the MAC address of the device .
• Select the IP address that you want to assign .
• Tap   to save your static lease settings .

5 .  Tap Apply to save your settings .

Configuring a Guest Network: Advanced 

Settings

When you set up your new Router, you may also want to 

set up a guest network for friends and family . See the FAQ: 

“How do I set up and configure a guest network?” on 
page 21

 .

If you want to configure advanced settings for your guest 

network, then perform these steps:
1 .  Open the AmpliFi app .
2 .  Tap 

Guest at the bottom of the screen .

3 .  On the 

Guest

 screen, you can configure the following:

Guest Wi-Fi 

You can enable or disable the guest

network .

Guest Number 

You can change the number of guests

to allow at one time .

Time Limit 

You can set a time limit for guest access .

4 .  Tap 

Settings .

5 .  The 

Wireless

 screen appears . Scroll down to the 

Guest

 

section . You can configure the following:

SSID Name 

You can change the name of your guest

network .

Security 

Select the type of wireless security you use:

NoneWPA PSK, or WPA2 PSK . 

None

 is the default . 

Password 

If you selected 

WPA PSK

 or 

WPA2 PSK

security, then you can change the password .

Verify Password 

If you change the password, enter it

again to verify it .

Show Password 

Tap the control to display or hide the

password on this screen .

Hidden SSID 

Tap the control to display or hide the

SSID (name of the guest network) .

6 .  Tap  to save your settings .

Band and Router Steering

Understanding band and Router steering may help you 

understand how to configure your network for the best 

possible speeds and connectivity .
Router steering directs devices to connect to the Router 

instead of Mesh Points when possible (even if the Router 

signal is weaker) . Disabled by default, this feature may 

provide faster speeds when enabled in some instances .
To enable or disable band and Router steering on the 

Router, follow these steps:
1 .  Open the AmpliFi app .
2 .  Tap the picture of the Router .
3 .  Tap Wireless .

4 .  Scroll down . You can tap the 

Band Steering

 or 

Router 

Steering

 control to enable or disable the option .

5 .  Tap   to save your settings .

Summary of Contents for AMPLIFI

Page 1: ...AmpliFi Home Wi Fi System USER GUIDE HOME WI FI PERFECTED...

Page 2: ......

Page 3: ...ettings 5 Mesh Point Settings 12 Chapter 3 Performance 13 Throughput 13 ISP Test 13 Chapter 4 Guest 15 Quick Setup 15 Status and Settings 15 Chapter 5 Clients 17 Client Details 17 Chapter 6 Diagnose 1...

Page 4: ...ii Table of Contents AmpliFi User Guide ULabs...

Page 5: ...Connecting to the default AmpliFi wireless network SSID from a computer or tablet App Users Download and install the AmpliFi app from the App Store or Google Play Store If you are not using the app to...

Page 6: ...Tap the touchscreen on the AmpliFi Router Use a computer or tablet to connect to the unique wireless network SSID displayed on the screen of your AmpliFi Router Please connect to this Wi Fi Network A...

Page 7: ...s number of connected clients and active download upload speeds Tap the Router to display edit Router settings or tap a Mesh Point to display signal quality view edit the device name view Mesh Point d...

Page 8: ...e Week Displays the day of the week Date Displays the calendar date Throughput JUL 15 NOW Total MB 317 9 126 4 Date Displays the calendar date Total MB Upload Displays the total amount of data uploade...

Page 9: ...ou can postpone the update until an appropriate time Router Settings The Settings screen for the Router offers a variety of configuration options General Access device settings Go to General on page 6...

Page 10: ...oid any disturbance from the backlight and preserve the LCD screen Begins Change the time that Night Mode activates Ends Change the time that Night Mode deactivates Tap to save your changes Sound Effe...

Page 11: ...er Gateway Address Enter the IP address of the service provider s gateway router Primary DNS Address Enter the IP address of the service provider s primary DNS server Secondary DNS Address Enter the I...

Page 12: ...guest wireless network is displayed Tap to change it Password The password to the guest wireless network is displayed Tap to change it Verify Password To change the guest password enter the new passw...

Page 13: ...your changes Address The range of available IP addresses is displayed The DHCP server assigns IP addresses from the pool or group of IP addresses DHCP Settings Range The current range is displayed Se...

Page 14: ...Address Enter the LAN IP address that will receive the forwarded port traffic Source Port Enter the port or ports that will be forwarded to the LAN You can identify the port or ports by name number an...

Page 15: ...5 GHz Displays the MAC address of the guest 5 GHz wireless interface Bluetooth Displays the MAC address of the Bluetooth interface Firmware Update The Firmware Update screen allows you to check for up...

Page 16: ...Tap to save your changes About The About screen for the Mesh Point displays the model name and version numbers of the device and software as well as the MAC addresses of the hardware interfaces Device...

Page 17: ...ad values are labeled in the graph and the current upload and download values are displayed on the right Swipe to the right to display the Throughput pie chart It shows the percentages of current down...

Page 18: ...14 Chapter 3 Performance AmpliFi User Guide ULabs...

Page 19: ...e Wireless settings tap Settings for access As guests connect the number of users connected will be displayed in the app Tap Stop at any time to turn off the guest network Status and Settings active i...

Page 20: ...Guide Chapter 4 Guest ULabs Stop Tap to disable the guest network Settings Tap to access the wireless settings for more configuration options including wireless security options Go to Wireless on pag...

Page 21: ...nformation about the client device Hostname Displays the descriptive name of the client device Manufacturer Displays the name of the client device manufacturer Access Point Displays the name and icon...

Page 22: ...evice is automatically displayed If you want to change it tap to edit the name MAC Address The MAC address of the client device is automatically displayed If you want to change it tap to edit the MAC...

Page 23: ...e public IP address of the Router Gateway Address Displays the IP address of the service provider s gateway router DNS Address Displays the IP address es of the service provider s DNS server s Interne...

Page 24: ...20 AmpliFi User Guide Chapter 6 Diagnose ULabs...

Page 25: ...as close to the center as possible We recommend placing a Mesh Point on each side of the Router halfway between the Router and an area in the home where you have poor connectivity Tip The LEDs on the...

Page 26: ...then connect power to the Router 6 If there is no Internet connection contact your ISP Internet Service Provider to find out if there are any outages on their end or if your account information has c...

Page 27: ...devices may support only one frequency You can select the frequency used by your Mesh Points in the AmpliFi app The Mesh Points use the default frequency 5 GHz but can use 2 4 GHz instead if longer ra...

Page 28: ...tings 5 Tap Apply to save your settings Configuring a Guest Network Advanced Settings When you set up your new Router you may also want to set up a guest network for friends and family See the FAQ How...

Page 29: ...7 days a week Tap the icon in the upper left of the app and then tap Live Support Live chat is also available at help amplifi com by selecting Chat with us in the bottom right Support Online help ampl...

Page 30: ...rademarks of Ubiquiti Networks Inc in the United States and in other countries Apple the Apple logo and iPhone are trademarks of Apple Inc registered in the U S and other countries App Store is a serv...

Reviews: