S
ERVICE
Service Warranty
Accessory Limited Warranty: The accessories manufactured by LabStrong Corp. have a warranty period of 90
days from the date of purchase. Consumables do not have a warranty period, except for an out of box
failure.
Each LabStrong™ has a RFID tag attached so that the Rapids™ water system can recog-
nize a genuine LabStrong™ cartridge once installed. The RFID tag will duplicate the infor-
mation displayed on the cartridge label, in a machine-readable format, so that the user
can be assured of having the correct cartridge installed and in the correct order.
DO NOT REMOVE THE RFID TAG.
If you remove the tag, the system will not be able to recognize the car-
tridge as a kit and validate order of installation.
Phone: 563-588-8900
Email: technicalservice@labstrong.com
RFID Technology
This unit and its consumable components utilize RFID tag technology. The RFID tag will
duplicate the information displayed on the cartridge label, in a machine readable format,
so that the user can be assured of having the correct cartridge installed.
The RFID tag does not collect information and is just an electronic label. Information about which cartridges
are sold and to what user is collected by LabStrong™ at the time of purchase. This information is associated
with the tag for the purpose of enabling the LabStrong™ Link. Information collected at the time of purchase
is used by the distributor and manufacturer to provide the user with high quality service. Information gath-
ered is not shared or sold to outside parties.
Questions regarding the LabStrong™ RFID and LabStrong™ Link technology, go to :
https://www.labstrong.com/labstrongtm-rapidstm-rfid-technology
or scan the below QR code. Users may
also call or email LabStrong™ at the information below.
Phone: 563-588-8900
Email: info@labstrong.com
LabStrong™ Cop.
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