Q
:
After the power is turned on, the display does not light up.
A
:
There may be water entering the circuit board. Please air-dry the main body for 1
day. If it still can't be turned on, please contact customer service by email.
Q
:
Low mist output.
A
:
When the ambient humidity exceeds the set value, the machine will automati-
cally stop spraying mist. But if the atomizer is damaged, please contact
customer service by email.
Q
:
Abnormal noise.
A
:
There is too little water in the tank, or the ground is not stable. Please fill water
and place the humidifier on a flat and stable surface.
Q
:
The humidity value is not completely consistent with the room humidity.
A
:
Please keep the humidity sensor from blocking and wetting. The difference of
5-10 degrees is in the normal range. If not, please contact customer service
by email.
Q
:
Red light flashing.
A
:
Please open the sink and check whether the water can be pumped up. If not,
check whether the water pipe has fallen or broken. None of the above, contact
customer service by email.
FAQ
10
