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LaCie Little Big Disk
User Manual
Are you operating in Mac OS 10.x?
Apple has only recently begun incorporating native
Hi-Speed USB 2.0 ports in their computers. To achieve
Hi-Speed USB 2.0 transfer rates, you will need to add a Hi-
Speed USB 2.0 PCI or PC card to your computer. For more
information, please see 5.3.2.
Hi-Speed USB 2.0 ports
and performance
.
Is the drive connected to a USB port on
your computer, or to a USB hub?
If your drive is connected to a USB port or hub, this is
normal. A Hi-Speed USB 2.0 device can only operate at
Hi-Speed USB 2.0 performance levels when it is connected
directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the
Hi-Speed USB 2.0 device will operate at the slower USB
transfer rates. For more information, please see sections
5.3.2.
Hi-Speed USB 2.0 ports and performance
and
7.
USB questions and answers
.
Is the drive connected to a Hi-Speed
USB 2.0 port on your computer?
Check to see that the Hi-Speed USB 2.0 drivers for both
your host bus adapter and device have been installed cor-
rectly. If in doubt, uninstall the drivers and re-install them.
Does your computer or operating sys-
tem support Hi-Speed USB 2.0?
See sections 2.1.
Minimum system requirements
and 5.3.
Optimizing data transfers
for more information.
Error messages
under Mac OS
10.x.
Did you get an “Error –50” message
while copying to a FAT 32 volume?
When copying files or folders from Mac OS 10.x to a FAT
32 volume, certain characters cannot be copied. These
characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure that these types of
characters are not being used.
Did you get an error message telling
you that the drive has been disconnect-
ed when coming out of sleep mode?
Simply ignore this message. The drive will remount to the
desktop. LaCie drives conserve power by spinning down
when you set your computer to sleep mode, and when the
computer is “woken” from sleep, it does not give the drive
enough time to spin-up from its sleep mode.
Are you having problems getting your
FireWire device to be recognized?
If you are having problems with your FireWire connection
under Mac OS 10.2.x, upgrade to the latest version.
Troubleshooting