page
LaCie Little Big Disk
User Manual
The drive is not
recognized by the
computer.
• Disconnect the FireWire cable, wait 10 seconds and then
reconnect.
• Ensure that the FireWire/USB connectors are properly
aligned. FireWire/USB cables can only be inserted one
way. Make sure that they are correctly oriented.
• Check that the FireWire/USB connectors are straight and
fully seated int he FireWire/USB ports.
• Only use certified FireWire/USB cables, such as the
cables provided with your LaCie drive.
If you have followed all of these steps and the drive is still
not recognized, shut down your computer, wait 3 to 5
minutes, restart your computer and try again.
Windows 2000 Users:
Go to Start > Settings > Control
Panel > System > Hardware tab > Device Manager button
> USB Controller or IEEE 1394 Controller. Click on the +
sign next to the controller icon, and you should see your
device listed.
Windows XP Users:
Go to Start > Control Panel > Per-
formance and Maintenance > System > Hardware tab >
Device Manager button > USB Controller or IEEE 1394
Controller. Click on the + sign next to the controller icon,
and you should see your device listed.
If you still can’t see your device, recheck the cables and try
the other troubleshooting tips listed here.
Contact LaCie Technical Support for help.
The drive is work-
ing slowly.
Is the LaCie Little Big Disk with Triple
Interface connected directly to the host
computer?
Make sure that your LaCie Little Big Disk with Triple Inter-
face is connected directly to the computer (see section 3.1.
Connect the Little Big Disk to your computer
for more
information). For best performance, avoid daisy-chain
configurations and connect devices directly to the computer.
For more infor-mation, see section 5.3.
Optimizing data
transfers
.
Troubleshooting
