LaCie Ethernet Disk
Troubleshooting
User Manual
page 53
Issue
Possible Solution
How do you grant
access to a few us-
ers, while restricting
others, on the same
network?
Make sure that there is not an existing share with the same name. Go the Web Administration Page and
click on the Share tab to verify that there is not a share with that same name. Even if you cannot see the
share, it may exist on a removable mass storage device. If this is the case, and the device is not plugged
in, the share names will still be in the registry of your LaCie Ethernet Disk. In this instance, you will need to
delete the “broken share” (see
8.3.4. Deleting a Broken Share
for more information) before creating the
share again.
A share cannot
be created with a
specific name.
Some Windows clients are unable to recognize disk space in excess of 2GB. This only affects the display,
and not the “real” available free space.
Why does Windows
sometimes report
inaccurate free
space?
Install the LaCie Ethernet Disks individually, one at a time. Make sure that you change the name of the
LaCie Ethernet Disk before installing the next one. There will be a conflict if the names are not unique.
Error messages
when attempting to
transfer data.
If you are using Mac OS 9.x, all file and folder names must be less than 27 characters in length. Make sure
that all file and folder names are under 27 characters. If you are operating in an environment where both
Mac OS 9.x and Mac OS 10.x are being employed, the same limitation applies.
If you are using Mac OS 10.x and you get this error this may be caused by using characters in file names
that Microsoft Windows operating systems do not allow. If you frequently share files with Windows-based
computers, you will need to follow these naming protocols:
These characters cannot be used in share, filer, folder or drive names: ? [ ] \ / = + < > ; : “ , | *
