LaCinema Classic Bridge
Troubleshooting
User Manual
page 38
7. Troubleshooting
If your LaCinema Classic Bridge is not working correctly, please re-
fer to the following checklist to determine the source of the problem.
If you have gone through all of the points on the checklist and your
LaCinema Classic Bridge still does not work properly, please
check the FAQs that are regularly published on our website –
www.lacie.com. One of these FAQs may provide an answer to
your specific question. You can also visit the downloads page,
where the most recent software updates will be available.
If you need further assistance, please contact your LaCie reseller
or LaCie Customer Support (see section
8. Contacting Customer
Support
for details).
Manual Updates
LaCie strives to give you the most up-to-date, comprehensive user
manuals available on the market. It is our goal to provide you with
a friendly, easy-to-use format that will help you quickly install and
utilize the many functions of your new device.
If your user manual does not reflect the configuration of the prod-
uct you purchased, please check our website for the most current
version of the user manual.
www.lacie.com
7.1. Troubleshooting: Mac Users
Problem
Question
Answer
The drive is not
recognized by the
computer.
Does an icon for the drive appear
on the desktop?
There should be an icon for the LaCie drive on the desktop. If the
drive does not appear, follow the rest of the Troubleshooting tips to
isolate the problem.
Does your computer’s configura-
tion meet the minimum system re-
quirements for use with this drive?
See section
1.1. Minimum System Requirements
for more information.
Is the drive’s power supply con-
nected and turned on?
Make sure that the power supply is properly connected, that the drive
has been turned on and that the outlet the power supply is connected
to is working.
Did you follow the correct installa-
tion steps for the specific interface
and operating system?
Review the installation steps in section
3. Setting Up the LaCinema
Classic Bridge
.
