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LaCinema Classic Bridge 

Contacting Customer Support

User Manual 

page 43

Before You Contact Technical Support

1.  Read the manuals.

2.  Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are cor-

rectly and firmly attached.

If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work 
properly, contact us at 

www.lacie.com

. Before contacting us, make sure that you are in front of your computer and that you have the following 

information on hand:

Information

Where to Find Information

1. LaCie hard drive serial number

Located on a sticker at the back of drive or on the original packaging

3. Macintosh/PC model

Mac  users:

  Click  on  the  Apple  icon  in  the  menu  bar  and  select 

About 

This Mac

.

Windows users:

 Right click 

My Computer

 and select 

Properties > Gen-

eral

.

4. Operating system version

5. Processor speed

6. Computer memory

7. The brands and models of other internal and external 

peripherals installed on your computer 

Mac users:

 Click on the Apple icon in the finder bar and select 

About This 

Mac

.  Select 

More Info...

  

The Apple System Profiler will launch and will list 

your internal and external peripherals.

Windows users:

 

Right click 

My Computer

 and select 

Properties > Hard-

ware.

 

8. Contacting Customer Support

Summary of Contents for 301858U - LaCinema Classic Bridge

Page 1: ...n A Install an Internal Hard Drive 14 3 1 2 Option B Connect an External USB Hard Drive 15 3 2 Step 2 Transfer Files to the Hard Drive 16 3 3 Step 3 Connect to the TV 17 3 3 1 HDMI High Definition Con...

Page 2: ...ge 34 5 1 Windows Users 34 5 2 Mac Users 36 6 Technical Information 37 6 1 XviD Compatibility 37 6 2 Optimizing Data Transfers 37 7 Troubleshooting 38 7 1 Troubleshooting Mac Users 38 7 2 Troubleshoot...

Page 3: ...at may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to...

Page 4: ...electrical shock short circuit ing fire or personal injury Make sure that the computer and LaCinema Classic Bridge are electri cally grounded If the devices are not grounded there is an increased risk...

Page 5: ...ruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recov ery or restoration of this data To help prevent the...

Page 6: ...hotos To get started install either an internal hard drive or plug in an external USB hard drive Then use your Mac or PC to transfer your movies music and photos to the LaCinema Classic Bridge Next si...

Page 7: ...M minimum Internet connection for firmware updates 3 5 SATA hard drive or external USB hard drive TV systems PAL NTSC 1 2 Supported Formats Video MPEG 4 DivX AVI XviD Photo JPEG Audio MP3 WMA Dolby Di...

Page 8: ...ormatter Utility 9 Quick Install Guide 10 Case opening tool 11 Screws x4 IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returne...

Page 9: ...or card reader to access its multimedia files directly from your TV 2 Infrared receiver Receives the infrared signal from the remote control Make sure the receiver is not obstructed 1 5 2 Rear View 1...

Page 10: ...connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the nec essary bandwidth and data transfer rates to support...

Page 11: ...ot pre installed so you will need to install them before you can use the remote control To install the batteries 1 Remove the battery compartment cover 2 Load the batteries onto the battery compartmen...

Page 12: ...ext track 3 Previous Back to previous track 4 Volume down Adjust volume down 5 Volume up Adjust volume up 6 Stop Stop the current file playback 7 Play Select Play selected file confirm selection 8 Dir...

Page 13: ...p 3 Connect to the TV Once setup is complete and the drive is connected to your TV proceed to section 4 Playing Multimedia Files 3 1 Step 1 Installing a Hard Drive You must install a hard drive where...

Page 14: ...sic Bridge for formatting information The FAT32 file system is compatible with almost all computers but file size is limited to 4GB and partition size of more than 32GB is not properly supported Windo...

Page 15: ...for a list of compatible drives LaCie cannot guarantee that drives not on this list will be compatible with the LaCinema Classic Bridge Drive Installation CAUTION If you are replacing a drive make su...

Page 16: ...ers Create folders on the mounted volume in which to place your media MOVIES MUSIC PICTURES and UPDATE see Fig 15 The names must be exact IMPORTANT INFO You must correctly categorize your files i e mu...

Page 17: ...each of the above connection methods it is possible to connect the LaCinema Classic Bridge to home theater systems by plugging the S PDIF cable not included to your digital amplifier via the digital o...

Page 18: ...he HDMI port on the back of the LaCinema Classic Bridge 4 Once connected press the Gear button and select the Video menu in order to adjust if necessary the video output resolution of the product to m...

Page 19: ...onnect the yellow connector on one end of a analogue composite stereo cable to the CVBS port on your TV Fig 20 3 Connect the yellow connector on the other end of the com posite stereo cable to the LaC...

Page 20: ...cable not included into your digital ampli fier via the LaCinema Classic Bridge s digital optical audio con nector For the Composite connection connect EITHER the S PDIF cable or the stereo audio cab...

Page 21: ...tions provide an overview of the different menu options of the LaCinema Classic Bridge while it is connected to your TV When you first power on the LaCinema Classic Bridge the Main Menu appears From t...

Page 22: ...nd folders using the Up and Down buttons Right button to open a folder and Left to move to upper folder level Fig 25 To confirm your choice press the Play button A loading animation will appear while...

Page 23: ...directory Make sure that only one subtitle with the same file name is in the movie s folder The external subtitle will be loaded even if the movie file contains an embedded subtitle To play the embedd...

Page 24: ...the same folder Select Play one to return to the Movies menu list at the completion of a movie or Play all to begin the next movie at the conclusion of a movie Fig 30 4 1 6 Auto Bookmark If a movie ha...

Page 25: ...e Only files recognized as music files will be displayed Movies and photo files will not be displayed To view all file types select the Browser menu You can scroll through the list of music tracks and...

Page 26: ...continuous order Fig 35 4 2 2 Repeat Set the repeat audio status Select ON to repeat the songs in the folder continuously and Off to stop playback at the end when all song in the folder have been pla...

Page 27: ...idge Only files recognized as image files will be displayed Movies and music files will not be displayed To view all file types select the Browser menu You can scroll through the list of photos and fo...

Page 28: ...nction allows you to see a thumbnail of photos as you scroll through the photo menu Select either List mode to see only the file name or Thumbnail mode Fig 40 4 3 2 Play mode Select Shuffle to display...

Page 29: ...stop playback at the end when all photos in the folder have been displayed Fig 42 4 3 4 JPEG Duration Sets the photo display duration Choose from Manual advances only with input from the remote contro...

Page 30: ...l hard drive you can additionally con nect a USB hard drive in order to play multimedia files located on the USB hard drive on your TV 1 Plug in the power supply and connect your LaCinema Classic Brid...

Page 31: ...wn buttons to select the desired setup then press the Play button to confirm Press the Left and Right buttons to select the submenu then press Play To select another option press the Left button to go...

Page 32: ...reen without distortion Pan Scan Automatically display the decoded image on full screen without distortion TV System PAL NTSC HD Resolution Auto default 480p 576p 720p 1080i 1080p HD Jpeg Mode On Off...

Page 33: ...and internal drive you must create a folder called UP DATE on the same level as the MOVIES MUSIC and PICTURES folders and drag the firmware file into this folder 3 Go to Browser view from the main men...

Page 34: ...AUTION Following these steps will erase everything from the LaCinema Classic Bridge If you have information that you want to protect or continue to use back up this information before performing these...

Page 35: ...he drive should not be reformatted to a file system other than FAT 32 If the drive is formatted in a non FAT32 format such as NTFS or HFS files will NOT appear on your television screen 13 Click Finis...

Page 36: ...n your television screen This format limitation is also valid for storage devices connect through the LaCinema Classic Bridge s USB expansion port on the front of the drive For details see 1 5 Views o...

Page 37: ...er sold separately or integrated by your com puter s manufacturer and the appropriate drivers These host bus adapter cards which include one or more USB ports are shipped with special Hi Speed USB 2 0...

Page 38: ...hat will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the configuration of the prod uct you purchased please check our website for th...

Page 39: ...opied These characters include but are not limited to Check your files and folders to ensure that these types of characters are not being used The drive is not run ning noticeably faster when connecte...

Page 40: ...irements for use with this drive See section 1 1 Minimum System Requirements for more information Is the drive s power supply con nected and turned on Make sure that the power supply is properly conne...

Page 41: ...h it to your TV and use the remote control to navigate to the Settings Information menu The firmware version is displayed in the upper right corner of this screen How do you get new firmware and how d...

Page 42: ...will reduce the file size as well and allow the file to load faster Empty Folder mes sage appears Are there compatible files in the appropriate folder If you know that there are compatible files in th...

Page 43: ...information on hand Information Where to Find Information 1 LaCie hard drive serial number Located on a sticker at the back of drive or on the original packaging 3 Macintosh PC model Mac users Click o...

Page 44: ...lacie com fr contact LaCie Germany Contact us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie Net...

Page 45: ...any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct spe cial or consequential damages such as but n...

Page 46: ...virtually all movie soundtracks Firmware Permanent or semi permanent instructions and data programmed directly into the circuitry of a programmable read only memory or an electronically erasable prog...

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