LaCie 5BIG THUNDERBOLT 2, User Manual

Page 1: ...r Manual 1 LACIE 5BIG THUNDERBOLT 2 USER MANUAL Click here to access an up to date online version of this document You will find the most recent content as well as expandable illustrations easier navi...

Page 2: ...st challenging projects Use this manual to guide you through the process of connecting your LaCie storage For questions on installation consult the Getting Help page BOX CONTENTS LaCie 5big Thunderbol...

Page 3: ...2 technology your computer must have a Thunderbolt 2 technology port see LaCie 5big Thunderbolt 2 Advanced Storage Technology Important info Your LaCie product s performance can be affected by such e...

Page 4: ...le a film editor is working with two streams 4K video at 12Gb s and data at 4Gb s Whereas first generation Thunderbolt technology may experience difficulty with the video signal Thunderbolt 2 technolo...

Page 5: ...hich is crucial for video and graphics applications that place heavy demands on computer CPUs Further hardware RAID solutions offer advanced RAID configurations to suit the needs of your working envir...

Page 6: ...ividual hard drive is hot swappable and field replaceable New or replacement hard drives must meet the following requirements SATA I or higher 3 0Gb s or higher Spin up to 7200 RPM For further informa...

Page 7: ...0W Note on the power supply The included power supply is meant for use with the LaCie 5big Thunderbolt 2 It is not compatible with other models of the LaCie 5big enclosure Further the LaCie 5big Thund...

Page 8: ...des status signals 1 see System LEDs It is also the power button A short push will spin down the LaCie 5big s hard drives and place the system into idle mode A long push is for emergency use only sinc...

Page 9: ...ement clasp to this port 3 Power input Insert the AC adapter supplied with the LaCie 5big See Setting Up 4 Thunderbolt 2 ports The ports are not preconfigured with specific roles Therefore you can use...

Page 10: ...5big Thunderbolt 2 User Manual 10 SYSTEM LEDS The LaCie 5big Thunderbolt 2 LEDs provide information on the system status Review the illustrations below for the LED locations on the chassis FRONT Stat...

Page 11: ...LaCie 5big Thunderbolt 2 User Manual 11 REAR Hard drive status LEDs 1...

Page 12: ...vior The list of colors below will help you identify the general status of your LaCie 5big Color State Solid blue Ready Slow blinking blue Idle mode Fast blinking blue Startup and shutdown Blinking re...

Page 13: ...disks The hard drives are being accessed read write Blinking blue red Blinking blue red RAID synchronizing Blinking red Solid red for non functional disks RAID is degraded Data remains intact but the...

Page 14: ...Thunderbolt 2 technology storage devices with computers that support first generation Thunderbolt However you will be limited to first generation technology transfer rates up to 10Gb s bi directional...

Page 15: ...lly disconnecting Important Info It is impossible to disconnect the cable lock without destroying it To use the cable lock Insert the clasp s locking head into the lock slot 1 Make sure that the inter...

Page 16: ...NLOAD AND INSTALL LACIE RAID MANAGER LaCie RAID Manager is the software utility that manages the LaCie 5big s storage Before connecting the enclosure to your computer download the installer for LaCie...

Page 17: ...rbolt cable to The LaCie 5big 1 The computer 2 Note on a Thunderbolt daisy chain You can also connect a second Thunderbolt cable to daisy chain compatible devices to the LaCie 5big A Thunderbolt daisy...

Page 18: ...LaCie 5big Thunderbolt 2 User Manual 18 STEP 3 POWER CONNECTION Connect the power supply in the following order The LaCie 5big power input 1 A live power outlet 2...

Page 19: ...ON Apply a short press to the front LED button to power on the LaCie 5big Note Make certain that the LaCie 5big is connected to a computer that is powered on The computer must also support Thunderbolt...

Page 20: ...5BIG STORAGE The LaCie 5big storage is ready for use It is Formatted HFS for Mac Configured as RAID 5 see RAID You can manage and configure the LaCie 5big storage using LaCie RAID Manager See the LaC...

Page 21: ...rating them The LaCie 5big is ready to be powered on when It is connected to a computer that supports Thunderbolt 2 technology or first generation Thunderbolt technology It is plugged into a live powe...

Page 22: ...and a long push 3 The status LED will blink slowly while the disk LEDs turn off 4 You can daisy chain Thunderbolt 2 and first generation Thunderbolt devices when the LaCie 5big is in idle mode POWERIN...

Page 23: ...A long push is not recommended as it may result in data loss Removing the Thunderbolt cable during operation It is highly recommended that users keep the Thunderbolt cable connection between the comp...

Page 24: ...s powered on When using multiple enclosures you can stack one LaCie 5big Thunderbolt 2 on top of another LaCie 5big Thunderbolt 2 However due to the weight and balance of the LaCie 5big Thunderbolt 2...

Page 25: ...supports Thunderbolt 2 technology to take advantage of the updates in performance and the intelligent sharing of bandwidth Similar to first generation Thunderbolt technology a single Thunderbolt 2 te...

Page 26: ...port Thunderbolt technology Thunderbolt technology cables are compatible with Thunderbolt 2 technology devices and first generation Thunderbolt technology devices Important info To reach Thunderbolt 2...

Page 27: ...e 5big Thunderbolt 2 is managed by LaCie RAID Manager Use LaCie RAID Manager to Configure RAID Check the health of the storage Set up storage alerts Troubleshoot the hard drives See the LaCie RAID Man...

Page 28: ...s not compatible with volumes greater than two disks When making comparisons in a volume with four disks RAID 0 appears to be the best choice since it offers 100 storage capacity and high performance...

Page 29: ...added together for optimal data storage However RAID 0 lacks a very important feature data protection If one hard drive fails all data becomes inaccessible A recommended option is RAID 5 which offers...

Page 30: ...n to each disk in the volume If a single disk fails data remains available on the other disk in the volume However due to the time it takes to write data multiple times performance is reduced Addition...

Page 31: ...hard drives is required to create a RAID 5 volume RAID 5 offers performance that can approach RAID 0 The strong advantage that RAID 5 gives you is data protection Additionally you still have approxima...

Page 32: ...sk With two parity blocks per data block RAID 6 supports up to two disk failures with no data loss RAID 6 synchronizing from a failed disk is slower than RAID 5 due to the use of double parity However...

Page 33: ...D 1 segments Additionally RAID 10 writes data at the file level and due to the RAID 0 stripe gives users higher performance when managing greater amounts of smaller files This means a more generous in...

Page 34: ...tion since its sole task is to take over should a hard drive fail You can replace the failed hard drive immediately and once synchronization is complete assign it as new hot spare Important info For R...

Page 35: ...Airflow and fan performance are regulated by temperature Observe all conventional ESD precautions when handling hard drives Important info Your LaCie professional DAS gives you instant updates on the...

Page 36: ...er information on compatible hard drives visit LaCie support Important info Replace a faulty hard drive with a hard drive of equal or greater capacity When handling hard drives make sure that they are...

Page 37: ...tray 4 Place the empty disk tray onto the flat work area with the handle on the bottom left 1 Many disks have a label on one side and the printed circuit board on the opposite side With its label side...

Page 38: ...k tray into the empty disk slot Gently push the disk tray handle firmly until you 5 feel it snap into place The disk tray handle should be flush with the back of the enclosure Repeat if you are adding...

Page 39: ...l the synchronization is complete LACIE 5BIG ENCLOSURE NON SERVICEABLE COMPONENTS The components inside the chassis are NOT hot swappable and are NOT serviceable at any location outside of LaCie appro...

Page 40: ...om support select your product then click the Troubleshooting tab 3 User Manual Includes common troubleshooting topics See Troubleshooting Topics below 4 Customer Support Create an account on lacie co...

Page 41: ...cable is connected to a computer that supports Thunderbolt 2 technology or first generation Thunderbolt technology The computer connected to the LaCie 5big is powered on If all of the above has been...

Page 42: ...my computer Q Are there first generation Thunderbolt technology and or Thunderbolt 2 devices connected to the same port A Disconnect other Thunderbolt devices and see if the LaCie 5big volume appears...

Page 43: ...connected a cable that supports Thunderbolt technology to my new Mac but the LaCie 5big Thunderbolt 2 does a not power on and or b not receive sufficient power A The enclosure must also receive power...

Page 44: ...to the storage A When copying files or folders from a computer to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to LaCie does not recommend using th...

Page 45: ...ation Thunderbolt technology devices However the LaCie 5big Thunderbolt 2 can only reach Thunderbolt 2 transfer rates if it is connected directly to the computer with the other devices daisy chained b...

Page 46: ...s one hot swappable part the hard drives The DAS can remain powered on when replacing a hot swappable part For all other types of maintenance and physical troubleshooting shut down and disconnect powe...

Page 47: ...sonal injury Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electric...

Page 48: ...re than two LaCie 5big Thunderbolt 2 enclosures Stack other drives enclosures or equipment on top of the LaCie 5big Thunderbolt 2 EQUIPMENT HANDLING PRECAUTIONS Observe all conventional ESD precaution...

Page 49: ...policy Our 1 2 3 and 5 year policies include comprehensive complimentary web based resources expert in house technical support and worldwide repair and or replacement coverage To benefit from this wa...

Page 50: ...mber iv a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase and v a description of the problem The customer must pay all transportation...

Page 51: ...xternal causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyone...

Page 52: ...to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data l...

Page 53: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which ca...

Page 54: ...rop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product TRADEMARKS Apple Mac Time Machine and...