Technical Information
page 25
LaCie Big Disk User’s Manual
5.3. Data Transfers
During data transfers, it’s best to wait before launching other applications on the same USB or FireWire port. Anomalies may
arise with computers that have USB or FireWire controllers that do not conform to OHCI (Open Host Controller Interface)
standards. In any other configurations, we cannot ensure 100% correct operation. Due to this, you may encounter hanging
problems. If this happens, proceed as follows:
1) Make sure that the USB or FireWire cable is connected tightly and securely on both ends of the cable, from the drive to the
computer. If you are using a USB or FireWire cable other than the one supplied with your LaCie drive, check that your USB or
FireWire cable is properly certified. The cable that is provided with your LaCie drive is USB or FireWire certified.
2) Disconnect your computer’s USB or FireWire cable. Wait 30 seconds and reconnect it.
3) Check the Windows 98 SE version installed on your computer. Supported versions of Windows 98 SE are 4.10.2222A
and above. To check the version number, you need to execute the program
Systems
.
4) To proceed, launch the following command from the Windows Task Bar:
Start > Settings > Control Panel > System
.
If your drive is still not recognized or if you encounter any difficulties, check the type of USB or FireWire controller available
in your computer. You can access it from the Task Bar of Windows. Proceed as follows:
1) Double click on
Start
:
a- Double click on
Settings
b- Double click on
Control Panel
c- Double click on
System
2) Go to Peripheral manager and double click on either
USB Bus Controller
or
IEEE 1394 Bus Controller
.
3) The USB or FireWire controller type appears on the second line.
4) Double click on this line and note the information which follows in order to communicate it to LaCie Technical Support:
• Peripheral type
• Manufacturer
• Equipment version
• Peripheral state
Important Note:
Windows 98 SE Users:
Microsoft has released an IEEE 1394 Storage Supplement update to
enhance compatibility and help alleviate lock-ups. Check Microsoft’s Web site,
support.microsoft.com
, for more
information.
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