LaCie Rugged USB3 Thunderbolt™ Series, User Manual

Page 1: ...ual 1 RUGGED USB 3 0 THUNDERBOLT SERIES USER MANUAL CLICK HERE TO ACCESS THE UP TO DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations easier navigation and search capability ...

Page 2: ...ge BOX CONTENT LaCie Rugged USB 3 0 Thunderbolt Series USB 3 0 cable USB 2 0 compatible Thunderbolt cable Quick Install Guide Complete software suite Important info Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie ...

Page 3: ...Rugged USB 3 0 Thunderbolt Series User Manual 3 VIEWS OF THE DRIVE Rear View USB 3 0 port 1 Thunderbolt port 2 ...

Page 4: ...ngle port the fastest data connection available on a personal computer At 10Gb s a full length HD movie can be transferred in less than 30 seconds Thanks to support for both data streams and mini DisplayPort video you can connect either a storage peripheral or a display to a Thunderbolt port However it s not possible to use a mini DisplayPort cable to connect a storage peripheral to a Thunderbolt ...

Page 5: ...Gbits s as opposed to USB 2 0 s 480 Mbits s This means USB 3 0 is theoretically up to ten times faster than its predecessor Your LaCie drive is shipped with a SuperSpeed USB 3 0 cable to ensure maximum data transfer performance when connected to a compatible USB 3 0 port The cable will also work when connected to a USB 2 0 or 1 1 port but drive performance will be limited to their respective trans...

Page 6: ...setup steps in the order they are given to ensure that your LaCie hard drive s volume mounts correctly on your computer STEP 1 CONNECT THE INTERFACE CABLE Connect the either the Thunderbolt or USB 3 0 cable from the drive to your computer 1 The drive will mount on your computer 2 Note If the drive does not mount on your computer see troubleshooting topics at Getting Help ...

Page 7: ...fo If you do not launch LSA or if you quit it after the formatting has begun your drive will not be ready to use and will require manual formatting The User Manual and utilities will not be available and will have to be downloaded from the LaCie website www lacie com support Launch LaCie Setup Assistant Windows users AutoPlay Windows AutoPlay may detect your LaCie hard drive as soon as it is conne...

Page 8: ...bolt Series User Manual 8 Manual access Open the LACIE SETUP volume in Computer My Computer for Windows XP and double click LaCie Setup Mac users Open the LACIE SETUP volume on your desktop and then double click LaCie Setup ...

Page 9: ...may ask if you wish to change your computer s settings This is a normal request when formatting a disk or installing certain software such as Genie Timeline To successfully complete LaCie Setup Assistant LaCie recommends that you agree to change the settings Important info for Mac users You may be prompted to enter your computer password to continue with LaCie Setup Assistant Follow the on screen ...

Page 10: ...size of the 3 Compatible volume called LaCie Share on some products for Windows and Mac If you do not want the Compatible LaCie Share volume move the slider all the way to the left The LaCie volume will be formatted for your operating system NTFS for Windows and HFS for Mac Once you have made your selection click Next to begin the format Windows ...

Page 11: ...es User Manual 11 Mac A window prompt alerts you that the disk will be formatted Select Yes to continue 4 Windows Mac LaCie Setup Assistant will format the hard drive 5 Register your LaCie device Click Next to continue 6 New Account ...

Page 12: ...tain software utilities may begin to 7 install before LaCie Setup Assistant has finished Follow the software utility installer before completing LaCie Setup Assistant Windows Mac Click Next to continue 8 LaCie Setup Assistant provides a summary of the installation Click Finish to close the program Your LaCie 9 hard drive is now ready for use ...

Page 13: ...are if it exists otherwise on LaCie Important info Please note that LaCie software utilities may be installed at any time Once the format is complete the LaCie Setup Assistant application will be available on LaCie if you created one partition Compatible LaCie Share if you created two partitions To install the software utilities simply launch LaCie Setup Assistant and follow the steps listed above...

Page 14: ...ject icon a small green arrow over a hardware image A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie storage device in this prompt This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device WINDOWS VISTA WINDOWS 7 USERS From the System Tray located in the lower right hand side of your screen cl...

Page 15: ... Drag the storage device icon to the Trash The icon pictured below is a generic USB device icon Your LaCie storage may be represented by an icon that looks like the device itself When the icon disappears from the desktop the storage device can be disconnected ...

Page 16: ... is used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology File System and it is the native file system for Windows NT 2000 XP Vista and 7 NTFS offers several features that are not available with FAT 32 file compr...

Page 17: ...e enhances when compared to FAT 32 HFS is NOT compatible with Windows OS Use FAT32 if you will be using your storage device with both Windows and Mac computers Maximum single file size is limited to 4GB FORMATTING INSTRUCTIONS The steps listed below will help you to format and partition a storage device For more information on choosing the optimal file format refer to About File System Formats Cau...

Page 18: ...ed on the device with LaCie software utilities Follow your operating 4 system instructions to reset the existing partition To create a new partition select New Simple Volume Follow the on screen instructions when the New 5 Simple Volume Wizard appears Mac Users Make sure the storage device is connected to and mounted on the computer 1 Select Utilities from the Go menu in the Finder menu bar 2 In t...

Page 19: ...cie com support select your product then click the Troubleshooting tab 3 User Manual Includes common troubleshooting topics See Troubleshooting Topics below 4 Customer Support Create an account on lacie com register your product and fill out a support ticket Create an account here www lacie com us mystuff login htm logout rtn mystuff Note LaCie is dedicated to providing high quality products that ...

Page 20: ...vice have been installed correctly If in doubt uninstall the drivers and re install them Q USB 3 0 connection Does your computer or operating system support SuperSpeed USB 3 0 A Please refer to the product packaging or consult the product support web page at www lacie com support to check the minimum system requirements Q Is your computer s internal hard drive limiting transfer speeds A If your co...

Page 21: ...0 000 to equal 500GB This is the actual capacity listed on the manufacturer s box The operating system uses slightly different math dividing 500 000 000 000 by 1 073 741 824 to equal 466GB Mac Users Problem The drive isn t appearing on my computer Q Is your Finder configured not to show hard drives on the desktop A Go to your Finder and check if Preferences General tab Show these items on the desk...

Page 22: ...dows Vista the Run option doesn t appear by default so press Windows button and R on your keyboard Enter the command devmgmt msc Click OK and the Device Manager program will open For troubleshooting look in the Disk Drives section It might be necessary to click on on the left side If you re not sure if your drive is listed unplug it then reconnect it The entry that changes is your LaCie drive Q Do...

Page 23: ...00MB 1MB 1 000 000 Bytes Total accessible capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never inse...

Page 24: ...ances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie hard drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie hard drive Never use excessive force on your LaCie hard drive ...

Page 25: ...hipment when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sole discretion to i repair or replace the product at no charge to you or if a repaired unit or replacement product is not available ii to refund the current market value of your product You acknowl...

Page 26: ...her external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider g to a product or part that has been modified to alter functionality or capability without the written permission of L...

Page 27: ... drive to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid except for Products registered under the ...

Page 28: ...e to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna 1 Inc...

Page 29: ...y office your household waste disposal service or the shop where you purchased the product MANUFACTURER S DECLARATION FOR CE CERTIFICATION We LaCie solemnly declare that this product conforms to the following European standards Electromagnetic Compatibility Directive 2004 108 EC Low Voltage Directive 2006 95 EC TRADEMARKS Apple Mac Time Machine and Macintosh are registered trademarks of Apple Comp...