background image

LaCie 

rugged 

XL 

• D

esign

 

by

 n

eil

 P

oulton

 

Troubleshooting

User Manual 

page 25

Problem

Question

Solution

The drive is not running 
noticeably faster when 
connected via Hi-Speed 
USB 2.0.

Are you using Windows 98 SE 
or Windows Me?

These systems are not supported; USB will not work with either Win-
dows 98 SE or Windows Me.

The drive turns on  and 
off when you turn your 
computer on and off (USB 
connections).

This is normal. Your drive has an autoswitching power feature, which means that if your drive is connect-
ed to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the 
computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to 
your computer, first make sure that your computer is not accessing the drive and then follow the steps in 
section 

2.4. Disconnecting Your LaCie Rugged XL

. After you have disconnected the drive, flip the On/Off/

Auto button on the back of the drive to turn the drive off.

 

Summary of Contents for rugged XL

Page 1: ... Supply 11 2 2 Connecting the Interface Cable 12 2 3 Launching LaCie Setup Assistant 13 2 4 Disconnecting Your LaCie Rugged XL 14 2 5 Switching Interfaces 14 3 Optional Formatting and Partitioning 15 3 1 Finding the File System Format 16 3 2 Formatting for Windows Users 17 3 2 1 Formatting from FAT32 to NTFS 17 3 2 2 Formatting from HFS Apple File System to NTFS 19 3 3 Formatting for Mac Users 21 ...

Page 2: ...used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or...

Page 3: ...ng your LaCie Rugged XL in an environ ment that is too cold or humid may damage the unit Always unplug the LaCie Rugged XL from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the LaCie Rugged XL ...

Page 4: ...power you through your specific applications Ideal for speed intensive applications the LaCie Rugged XL handles the curves of your demanding data needs Secure and stable the LaCie Rugged XL is an ideal way to add space to your computer LaCie Rugged XL Capabilities Connects to all standard USB and eSATA inter faces Throughput of up to 3 Gbits s via eSATA Back up your computer s internal hard drive ...

Page 5: ...SATA cable 4 External power supply 5 Quick Install Guide NOTE The User Manual and software utilities are pre loaded on the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging SATA SATA 2 4 1 rugged XL Hi Speed USB 2 0 eSATA 3Gbits Quick Install Guide Design by Neil Poulton 3 5 ...

Page 6: ...nual page 6 1 2 Minimum System Requirements Your system must meet certain requirements in order for your LaCie product to function properly For a list of these require ments please refer to the product packaging or consult the datasheet at www lacie com support ...

Page 7: ...rugged XL Design by Neil Poulton Introduction User Manual page 7 1 3 Views of the LaCie Rugged XL Rear View 1 On Off switch 2 Power input jack 3 eSATA port 4 Hi Speed USB 2 0 port Power USB 2 0 eSATA 1 4 2 3 ...

Page 8: ...as hard drives CD DVD drives and digital cameras USB 2 0 Cables Your LaCie drive is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when con nected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates USB Cable Ends Hi Speed USB 2 0 Benefits Backwards compatibility Hi S...

Page 9: ...rs do not have the L shaped design of other SATA connectors In addition the guide features are vertically offset and reduced in size to prevent the use of unshielded in ternal cables in external applications eSATA Cables Your LaCie drive is shipped with one eSATA cable S ATA S ATA eSATA Cable Ends eSATA Benefits eSATA interface can achieve up to 3 Gbits s transfer rate Plug orientation An extrusio...

Page 10: ...ct the power supply section 2 1 Step 2 Connect an interface cable section 2 2 Step 3 Run LaCie Setup Assistant to format your drive for optimal performance with your system section 2 3 IMPORTANT INFO Do not connect more than one interface cable at a time To switch interfaces follow the steps in section 2 5 Switching Interfaces IMPORTANT INFO Please follow the setup steps in the or der they are giv...

Page 11: ...ual page 11 1 Connect the power supply cord to the power supply brick 2 Connect the power supply to the LaCie Rugged XL and to a grounded wall outlet or surge protector 3 Turn on the drive using the power switch on the back 2 1 Connecting the Power Supply Figure 2 1 ...

Page 12: ...le 1 Connect the power supply as described in section 2 1 Con necting the Power Supply 2 Connect one end of the interface cable to your computer 3 Connect connect the other end of the interface cable to the matching port on the LaCie Rugged XL 4 After a few seconds the hard disk will mount on your com puter and appear in My Computer Windows users or on your desktop Mac users 5 Proceed to section 2...

Page 13: ... will appear on your desktop IMPORTANT INFO If you do not launch LaCie Setup Assis tant or if you quit LaCie Setup Assistant after formatting has be gun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant d...

Page 14: ...located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image 2 A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie Rugged XL in this prompt 3 This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device eSATA and USB external devices feature plug...

Page 15: ...rd disk into sections called parti tions A partition is a section of the hard disk s storage capacity that is created to contain files and data For instance you could create three partitions on your drive one partition for your of fice documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or office you can create a par...

Page 16: ...have to expand the Storage list to see the Disk Man agement option Information about all storage devices connected to your computer appears in the right hand pane 3 Find the disk corresponding to your LaCie Rugged XL NOTE Disk 0 is your computer s internal hard disk If other storage devices are connected to your computer refer to the disk information in the upper pane to deter mine which disk is y...

Page 17: ...Rugged XL as a FAT32 volume on a Mac CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or continue to use back up this information before performing these steps 1 Right click My Computer and select Manage Fig 3 2 1 A The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage li...

Page 18: ...r on your computer in the Volume label field b Select Perform a quick format c Leave the other options at their default values and click OK 5 Click OK in the format warning dialog During the format ting process the status of the disk changes to Formatting in the Computer Management window When Formatting is complete the status changes to Healthy See Fig 3 2 1 D a b Figure 3 2 1 D a b c ...

Page 19: ...e steps 1 Right click My Computer and select Manage Fig 3 2 2 A The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management option See Fig 3 2 2 B Information about all storage devices con nected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie Rugged XL Right click on th...

Page 20: ...nd click Next 7 Choose a drive letter to assign to the drive Click Next 8 Select Format this partition with the following settings and Enter a name for the volume as you d like it to appear on your computer Select Perform a quick format Click Next See Fig 3 2 2 D 9 Review your settings and click Finish to begin the formatting process 10 During the formatting process the status of the disk chang es...

Page 21: ...m the Volume Scheme menu choose the number of partitions you want to divide the drive into 16 maximum You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 6 In the Volume Information section enter a name for each volume partition and choose the volume format Mac OS Extended Mac OS Standard UNIX File System or MS DOS TECHNICAL NOTE To share ...

Page 22: ...e an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Does your computer s con figuration meet the minimum system requirements for use with this drive See section 1 2 Minimum System Requirements for more information Is the drive s power supply connected and turned on Make sure that the power supply is properly c...

Page 23: ...from its sleep mode The drive is working slowly Are there other USB or eSATA devices connected to the same port or hub Disconnect any other USB or eSATA devices and see if the drive s performance increases The drive is not running noticeably faster when connected via Hi Speed USB 2 0 Are you operating in Mac OS 9 x Apple does not support the Hi Speed USB 2 0 standard under Mac OS 9 x You will be l...

Page 24: ...0 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Have the USB or eSATA drivers been installed correctly and enabled Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other troubleshooting tips listed here Is there a conflict with other device drivers or extensi...

Page 25: ...ections This is normal Your drive has an autoswitching power feature which means that if your drive is connect ed to your computer turning the computer on will automatically turn the drive on Likewise turning the computer off will automatically turn the drive off If you wish to power off the drive while it is connected to your computer first make sure that your computer is not accessing the drive ...

Page 26: ...ou are in front of your computer and that you have the fol lowing information on hand Information Where to Find Information LaCie hard drive serial number Located on a sticker at the back of drive or on the original packaging Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About This Mac Windows users Right click My Computer and select Properties General Operating s...

Page 27: ... lacie com ie contact LaCie Italy http www lacie com it contact Japan Elecom CO LTD http www lacie jp LaCie Korea http www lacie com kr contact LaCie Latin America http www lacie com la contact LaCie Netherlands http www lacie com nl contact LaCie Norway http www lacie com no contact LaCie Portugal http www lacie com pt contact LaCie Singapore http www lacie com asia contact LaCie Southeast Asia h...

Page 28: ...ts suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interrup t...

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