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Problem
Cause
Solution
The unit takes a long time
to dehydrate.
The plates are overloaded.
The air must be able to circulate freely for optimal dehydration.
Reduce the quantity of food on the plates or arrange
them differently.
The fan is too slow or too weak.
Turn off and unplug the unit and then make sure that no foreign
matter (pieces of dehydrated food) is jamming the fan.
Turn the base on its side and shake it to remove particles.
Plug in the unit again, and if it still is not working,
return it to the after-sale service department of your store.
There are air leaks due to a deformation
or poor stacking of the plates.
Reposition the plates correctly. N.B. The heat during the drying
cycle in most dishwashers can warp the plates.
The drying is irregular.
There are variations in the thickness
or ripeness of the foods.
Make sure that the foods were cut regularly.
The plates were not alternated.
Alternate the plates once or twice during the cycle: put the
ones on the bottom on top and those on top on the bottom.
The plates are overloaded.
Make sure that food is not blocking the air circulation.
The motor or the blower
is making noise.
The motor or fan is jammed.
Turn off and unplug the unit and then make sure that no foreign
matter (pieces of dehydrated food) is jamming the fan. Turn
the base on its side and shake it to remove particles. Plug in the
unit again, and if it still is not working, return it to the after-sale
service department of your store.
Summary of Contents for Nutris
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