Laguna Tools 18CX, Owner'S Manual

2072 Alton Parkway Irvine, CA 92606 U.S.A.

825 Bistline Drive, West Columbia, SC 29172 U.S.A

For Customer Service: +1 (949) 474-1200 or email customerservice@lagunatools.com

Registration 

To prevent voiding this warranty, all products sold must be registered within thirty (30) days of receiving the product. All 

registered purchases will receive notifications about important product changes, receive customer service, and be able to 

file a warranty claim against defective workmanship, parts, or materials.

You must register your purchase! Please follow this link:

https://lagunatools.com/policies/warranty/  

Length of Warranty

All new machines and optional accessories sold through an authorized dealer carry a two-year warranty effective the date of 

receiving the product. Machines sold for either commercial or industrial use have a one-year warranty. Wearable parts like 

throat plates, band-saw guides, etc., have a ninety-day warranty. 

Aside from being free of defects upon receiving, consumable parts, like cutters and abrasives, are not covered by this 

warranty unless otherwise stated by Laguna Tools. These parts are designed to be used at the expense of the operator and 

are available for replacement or inventory purchase. The determination of a consumable part will be made on a case-by-case 

basis by Laguna Tools.

2 Year – New Machines Sold Through an Authorized Dealer

2 Year – Accessories Sold as Machine Options (excluding blades)

1 Year – Machines Sold for Commercial or Industrial Use

1 Year – Blades and Accessories outside of Machine Options

90 Days – Wearable Parts

Who is Covered

The applicable warranty covers only the initial purchaser of the product from the date of receiving the product. To file such 

claims, the original purchaser must present the original receipt as proof of purchase.

What is Covered

The warranty covers any defects in the workmanship of all parts and materials that make up the machine unless otherwise 

specified. Any part, determined by Laguna Tools®, to have a defect will be repaired or replaced (and shipped), without 

charge. The defective item must be returned to Laguna Tools with the complaint and proof of purchase and in the original 

packaging. In the event the item is determined to be not covered by this warranty, the customer will be responsible for the 

cost to replace the item/part and all related shipping charges.

Warranty Limitations

This limited warranty does not apply to natural disasters, acts of terrorism, normal wear and tear, product failure due to lack 

of maintenance or cleaning, damage caused by accident, neglect, or inadequate dust collection. The warranty may be 

voided against proof of misuse/abuse, damage caused where repair or alterations have been made or attempted by others, 

using the product for purposes other than those described as intended use (unless with consent by Laguna Tools®), modifi-

cation to the product, or use with an accessory that was not designed for the product. It is the responsibility of the user to 

understand basic woodworking machinery settings and procedures and to properly maintain the equipment in accordance 

with the standards provided in this manual.

Shipping Damage

Laguna Tools® is not responsible for damage or loss caused by a freight company or other circumstances not in the direct 

control of Laguna Tools. All shipping-related claims for loss or damage goods must be made to Laguna Tools within twen-

ty-four hours of delivery.

How to Receive Support

To file a warranty claim, please contact the warranty department at 1-949-474-1200. To receive customer service or technical 

support please contact the customer service department at 1-800-332-4094. Warranty parts are shipped at the expense of 

Laguna Tools either by common carrier, FedEx ground services or similar method. Technical support to install replacement 

parts is primarily provided by phone, fax, email, or the Laguna Tools Customer Support Website.