![background image](http://html1.mh-extra.com/html/lakeland/62809/62809_instruction-booklet_670777016.webp)
16
16
FREQUENTLY ASKED QUESTIONS
Question:
Why isn’t the paddle turning?
Answer:
Either the appliance is not switched on, or there is a build up of frozen
ingredients in the pots. Check the power is on, then use a non-metallic
spatula to free any mixture from the base and sides of the pots. To avoid this
happening again, always start the paddles turning and then add the mixture
to the pots.
Question:
Why has the Double Pot Ice Cream Maker cut out, or changed mixing
direction?
Answer:
The mixture is too thick for the appliance. The motor has overheated and
the safety cut-out has come on. The ice cream is now thick enough to eat.
Switch off the appliance and serve. Allow the appliance to fully cool before it
is used again.
Question:
Why won’t the mixture freeze?
Answer:
Either the pots are not frozen enough, or there is a high alcohol level in the
mixture. Always freeze the bowl for 8-12 hours before using. Ideally keep
in the freezer when not in use. Alcohol prevents freezing, so only use small
amounts in recipes.