Bullet Tower
24VAC / 50Hz
www.lancerbeverage.com
Page 32 of 34
Hoshizaki Lancer reserve the right to change specifications without notice.
Part No: 68000028
Images are for illustration purposes only as product may vary.
No 061-2 - 17 December 2019
10. Trouble Shooting
TROUBLE
CAUSE
REMEDY
Miscellaneous leakage.
A. Gap between upper and
lower valve bodies.
B. Worn or damaged paddle
arm assemblies.
C. Damaged or improperly
installed O-rings.
A.
Tighten all six (6) retaining screws.
B. Replace paddle arm assemblies.
C. Replace appropriate O-rings.
Lights do not work.
A. Transformer not plugged in.
B. Faulty transformer to loom
connection.
C. Transformer failure.
D. LED failure.
A. Check transformer connections.
B. Check transformer to loom
connection.
C. Reset transformer supply circuit
breaker or replace faulty transformer.
D. Replace LED.
Valve does not work.
A. Transformer not plugged in.
B. Faulty transformer to loom
connection.
C. Transformer failure.
D. Valve failure
A. Check transformer connections.
B. Check transformer to loom
connection.
C. Reset transformer supply circuit
breaker or replace faulty transformer.
D. Replace valve.
Insufficient water/soda
flow.
A. Insufficient incoming supply
water pressure.
B. Shutoff on mounting block
not fully open.
C. Foreign debris in water/soda
flow control.
A. Verify incoming supply water/soda
pressure is a minimum of 25 PSI.
B. Open shutoff fully.
C. Remove water/soda flow control from
upper body and clean out any foreign
material to ensure smooth free spool
movement.
Insufficient syrup flow.
A. Insufficient CO
2
pressure to
BIB pumps.
B. Shutoff on mounting block
not fully open.
C. Foreign debris in syrup flow
control.
A. Adjust CO
2
pressure to 80 PSI
(minimum 70 PSI) for BIB pumps.
B. Open shutoff fully.
C. Remove syrup flow control from upper
body and clean out any foreign
material to ensure smooth free spool
movement.
Erratic ratio.
A. Insufficient incoming supply
of water/soda and/or syrup
pressure.
B. Foreign debris in water/soda
and/or syrup flow controls.
A. Check pressure and adjust.
B. Remove flow controls from upper
body clean out any foreign material to
ensure smooth free spool movement.
Valve will not shut off.
A. Faulty control panel.
B. Faulty touch panel.
C. Solenoid armature not
returning to bottom position.
A. Replace control board.
B. Replace touch panel.
C. Replace defective armature or spring.
No product dispensed.
A. Water/soda and syrup
shutoffs on mounting block
not fully open.
B. ID panel actuator on electric
valve is not actuating the
switch.
C. Electric current not reaching
electric valve.
D. Improper or inadequate
water/soda or syrup supply.
A. Open shutoffs fully.
B. Repair or replace.
C. Check electric current supplied to
valve. If current is adequate, check
solenoid coil and switch, and replace
if necessary.
D. Remove valve from mounting block
and open shutoffs slightly and check
water/soda and syrup supply. If no
supply, check Tower chiller for freeze-
up or other problems.
