Bullet Tower
24VAC / 50Hz
www.lancerbeverage.com
Page 33 of 34
Hoshizaki Lancer reserve the right to change specifications without notice.
Part No: 68000028
Images are for illustration purposes only as product may vary.
No 061-2 - 17 December 2019
TROUBLE
CAUSE
REMEDY
F. Transformer failure.
F. Reset transformer supply circuit
breaker or replace faulty transformer.
Water/soda only
dispensed; no syrup; or
syrup only dispensed; no
water.
A. Water/soda or syrup shutoff
on mounting block not fully
open.
B. Improper or inadequate
water/soda or syrup supply.
C. CO
2
pressure too low.
D. Stalled or inoperative BIB
pump.
E. Kinked line.
A. Open shutoff fully.
B. Remove valve from mounting block
and open shutoffs slightly and check
water and syrup supply. If no supply,
check Tower chiller for freeze-up or
other problems. Ensure BIB
connection is engaged.
C. Check the CO
2
pressure to the BIB
pump manifold to ensure it is between
70 PSI.
D. Check CO
2
pressure and/or replace
pump.
E. Remove kink or replace line.
Syrup only dispensed. No
water/soda, but CO
2
gas
dispensed with syrup.
A. Improper water/soda flow to
the Tower.
B. Water line frozen.
A. Check for water/soda flow to the
Tower.
B. Check Tower chiller unit.
Insufficient syrup flow.
A. Insufficient syrup pressure.
B. Shutoff valve restriction.
C. Valve flow control stuck.
A. Check incoming syrup to ensure
minimum flowing pressure.
B. Check shutoff on mounting block to
ensure it is in fully open position.
C. Remove water flow control from upper
body and clean out any foreign
material to ensure smooth free spool
movement. Sleeve and spool are
marked “S/D”.
Excessive foaming.
A. Incoming water/soda or
syrup temperature too high.
B. CO
2
pressure too high.
C. Water/soda flow rate too
high.
D. Nozzle and diffuser not
properly installed.
E. Nozzle and diffuser not
clean.
F. Air in BIB lines.
G. Poor quality ice.
H. High beverage temperature.
A. Correct prior to Eclipse Tower.
Consider larger or pre-cooler.
B. Adjust CO
2
pressure downward, but
not less than 70 PSI.
C. Readjust and reset ratio.
D. Remove and reinstall properly.
E. Remove and clean.
F. Bleed air from BIB lines.
G. Check quality of ice used in drink.
H. Check Tower chiller unit.
Warm drinks.
Tower chiller faulty:
A. Restricted airflow around
Tower chiller.
B. Tower chiller unit
connected to hot water
supply.
C. Refrigeration system not
running.
D. Refrigerant leak.
E. Condenser fan motor not
working.
F. Dirty condenser.
G. Dispenser capacity
exceeded.
Check chiller:
A. Check clearances around sides, top,
and inlet of Tower chiller unit.
Remove objects blocking airflow
through grill.
B. Switch to cold water supply.
C. Check refrigeration system.
D. Repair and recharge.
E. Replace condenser fan motor.
F. Clean condenser.
G. Add pre-cooler or replace with larger
dispenser.
