14
TROUBLESHOOTING
Symptoms
The chart below is to assist in the troubleshooting of the griddle.
Refer to the Symptoms column to locate the type of failure then to the Possible Cause for the items to be
checked.
To test for a possible cause, refer to the TEST section (on the following page) and locate the Possible Cause
then refer to test to identify test procedures.
SYMPTON
POSSIBLE CAUSE
Entire griddle not lighting
• Failed regulator or plugged regulator vent
• Failed transformer
Power indicator is not lit
• No power to cord outlet
• Griddle unplugged from outlet
• Failed power cord or plug
• Failed power switch
• Failed pilot light
Section will not heat
• Failed gas valve
• Failed spark module
• Failed circuit board
• Failed temperature sensor
• Plugged pilot orifice
Product burning
• Product is cooked too long
• Failed temperature sensor
• Failed circuit board
• Failed temperature selector
• Open wire between selector and circuit board
Product under done
• Failed temperature sensor
• Failed circuit board
• Failed temperature selector
• Incorrect Gas pressure
Doesn’t ignite
• Failed igniter
• Improper gas pressure
• No power
• Failed spark module
