Lang EnviroZone 124ZD, Installation And Operation Instructions Manual

5

WARRANTY EXCLUSIONS 

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

•

Any product which has not been used, cleaned, maintained, 
or installed in accordance with the directions published in the 
appropriate installation sheet and/or owner's manual as well 
as national and local codes, including incorrect gas, electrical, 
or water connection. 

Lang

 is not liable for any unit which has been 

mishandled, abused, misapplied, subjected to chlorides, harsh 
chemicals, or caustic cleaners, damaged from exposure 
to hard water, modified by unauthorized personnel, damaged 
by flood, fire, or other acts of nature [or God], or which have 
an altered or missing serial number.

•  Installation, labor, and job checkouts, calibration of heat controls, 

air and gas burner/bypass/pilot adjustments, gas or electrical 
system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface. 

•  Replacement of fuses or resetting of circuit breakers, safety 

controls, or reset buttons.

•  Replacement of broken or damaged glass components, quartz

heating elements, and light bulbs.

•  Labor charges for all removable parts in gas charbroilers and

hotplates, including but not limited to burners, grates, and radiants.

•  Any labor charges incurred by delays, waiting time, or operating 

restrictions that hinder a service technician’s ability to perform 
service.

•

Parts that fail or are damaged due to normal wear or labor for
replacement of Items that can easily be replaced during a daily
cleaning routine. such as but not limited to silicone belts, PTFE
non-stick sheets, knobs, control labels, bulbs, fuses, quartz
heating elements, baskets, racks, and grease drawers.

•

Components that should be replaced when damaged or worn,
but have been field-repaired instead [eg. field-welded fry pots]

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional

and/or extended warranties.

LIMITED EQUIPMENT WARRANTY

Lang

 Manufacturing [as well as its subsidiaries] warranties new products 

to be free from defects in material and/or workmanship for a period  
of one [1] year from the date of original installation, except as noted  
below. Defects that occur as a result of normal use, within the time period 
and limitations defined in this warranty, will at 

Lang

’s discretion have the 

parts replaced or repaired by 

Lang

 or a 

Lang

-authorized service agency. 

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS. 

Repairs performed under this warranty are to be performed by a 

Lang

- 

authorized service agency. 

Lang

 will not be responsible for charges  

incurred or service performed by non-authorized repair agencies.  
In all cases, the nearest 

Lang

-authorized service agency must be used.  

Lang

 will be responsible for normal labor charges incurred in the repair  or 

replacement of a warrantied product within 50 miles (80.5 km) of  
an authorized service agency. Time and expense charges for anything  
beyond that distance will be the re

s

ponsibility of the owner. All labor  

will need to be performed during regular service hours. Any overtime  
premium will be charged to the owner. For all shipments outside the  
U.S.A. and Canada, please see the International Warranty for specific 
details.

It is the responsibility of the owner to inspect and report any shipping 
damage claims, hidden or otherwise, promptly following delivery.  

No mileage or travel charges will be honored on any equipment that is 
deemed portable. In general, equipment with a cord and plug weighing  
less than 50 lb. (22.7 kg) is considered portable and should be taken or  
shipped to the closest authorized service agency, transportation 
prepaid .        

CONTACT

Should you require any assistance regarding the operation or

maintenance of any 

Lang

 equipment; write, phone, fax or email

our service department. In all correspondence mention the

model number and the serial number of your unit, as well as the 
voltage or type of gas you are using.
Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time 
Telephone

 314.678.6315

Fax 314.781.2714
Email customerservice@star-mfg.com
www.

langworld

.com

PRODUCTS

PARTS

LABOR

 Lang Chef-Series™ 

convection ovens

2

 years

2

 years

Lang Strato-Series™ 

convection ovens

2 years

2 years

Lang convection oven doors

[excluding hardware]

lifetime

2

 years

chrome griddle surfaces [against 

peeling]

5 years

cast iron

 grates, burners, 

and burner shields

180 days

original 

Lang

 parts sold to repair 

Lang

 equipment

90 days

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.  

2M-Z2

2519

 • Rev 

-

 • 0

2

.201

8

S

ervice First

1

 year

Lang griddles and charbroilers

2 years

2 years