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Limited Consumer Product Warranty
This product is warranted to the original consumer purchaser (the “purchaser”) to be free from
defects in material and workmanship which are not commercially acceptable for the period of
one year from the date of purchase on the pump mechanism and the period of 90 days on
all other product components. This warranty gives you specific legal rights and you may also
have other rights, which vary, by location. Your statutory rights are unaffected by this warranty.
LANSINOH MAKES NO EXPRESS WARRANTY OF ANY KIND REGARDING THE PRODUCT
OTHER THAN THOSE WARRANTIES EXPLICITLY SET FORTH HEREIN. ANY IMPLIED
WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR ANY
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT
PERMITTED BY LAW, SHALL BE LIMITED IN DURATION TO A PERIOD OF 90 DAYS FROM
THE DATE OF PURCHASE BY THE ORIGINAL PURCHASER.
In the event the product is found by Lansinoh to not meet the above limited warranty, as
purchaser’s sole and exclusive remedy Lansinoh will repair or, at the option of Lansinoh,
replace this product without charge for such replacement or parts or labour. This warranty
does not apply to any product that has been subjected to misuse, abuse, alteration or for
normal wear and tear. Only Lansinoh brand replacement parts are recommended for use with
Lansinoh breastfeeding products. Improper or incorrectly performed maintenance or repair, or
use of non-Lansinoh brand replacement parts may limit or invalidate this warranty.
TO THE EXTENT PERMITTED BY LAW, LANSINOH SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO,
REPLACEMENT COSTS RESULTING FROM THE BREACH OF ANY WRITTEN OR
IMPLIED WARRANTY.
If you wish to make a claim under this warranty, please telephone 0113 259 1425.
You will be given a Freepost address to return the product, if necessary, together
with your original dated bill of sale or other dated proof of purchase and a brief
statement of the problem.
Warranty
Troubleshooting The Lansinoh Affinity Breast Pump
Interruption of Electrical Service
If you experience an interruption in the normal operation of the electrical and/or mechanical
functioning of the pump, simply do the following:
• Unplug the AC adapter cord from the electrical outlet.
• Wait a few seconds, and then plug the AC adapter cord back into the electrical outlet.
Discomfort While Pumping
If you feel any discomfort, you may need a different size flange.
Visit www.lansinoh.co.uk/customerservice or call 0113 259 1425.
Decreased Suction
If it feels like the suction has decreased, try the following:
•
Set cycle to its highest level (L6). The highest cycle setting creates a slower
pumping rhythm, which combined with the highest suction level (L8), allows the
Affinity breast pump to operate at its greatest level for milk expression.
• Remove the tubing and tubing connector from the back of the pump and place a finger
over the pump outlet. If you feel suction, the pump is operating properly, but the
Breastmilk Expression Set may not be correctly assembled or the white valve may be
damaged. If no suction is felt on your finger, try unplugging the adapter from the electrical
outlet, wait a few seconds, and plug it back into the electrical outlet.
• Make sure the Breastmilk Expression Set has been properly assembled. Check the
assembly information in the section “Assembly Instructions”, page 7.
• Inspect the white valve for a tear or pinhole. This component is critical to achieving proper
suction. Replace the white valve with one of the spare valves provided with the product.
• When single pumping, check the tubing adapter on the back of the pump to make sure it
is closed for single pumping. If open, close the adapter.
• If double pumping, ensure that the breastmilk expression set is on both breasts before
starting the pump.
Increased suction level for single pumping:
If it feels like the suction is higher than usual when single pumping, check that the plug for the
pipe is clean and that the airway in the plug is not blocked.
Breastmilk Build-up in Breast cushion or Breast cushion Body
If breastmilk does not appear to drain fast enough into the bottle, reduce the suction setting
on the pump to allow the milk to drain. Once milk has drained into the bottle, you may
gradually increase the suction level.
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Troubleshooting
