Troubleshooting
6
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6.1 Technical Support
This chapter discusses how you can diagnose and fix errors quickly without having to contact
a dealer or Lantronix.
It helps to connect a terminal to the serial port while diagnosing an error to view summary
l cable) are secure.
ight be caused by duplicate IP addresses on the network.
6
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If you are experiencing an error that is not describ
the error, you may:
online
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messages that may be displayed. When troubleshooting, always ensure that the physical
connections (power cable, network cable, and seria
Note: Some unexplained errors m
Make sur
s
e that your unit' IP address is unique.
.1.1 echnical Su
ort
ed in this chapter, or if you are unable to fix
•
Check our
knowle
w.lantronix.com/support
com
•
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E-mail: support@lantronix.
E-mail us a
•
Call us at:
(800) 422-70
(949) 453-71
44 D
98 In
(949) 450-7226 F
Our phone li
open f
:30 PM
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up-to-date documentation are available at:
www.lan
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ternational
ax
rom 6:00AM - 5
nes are
g holidays.
Pacific Time Monday through Friday
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Firm
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tronix.com/
s, and the most
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Technical Support Europe, Middle East, and Africa
+49 (0) 7
3016 20/57
eu_techs
.co
720
upp@lantronix
m
CoBox-FL User Guide
6-1
Summary of Contents for CoBox-FL
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