Troubleshooting
Problem/Message
Reason
Solution
The IP address you are trying to Confirm that your PC has an IP
e
assign is not on your logical
subnet.
address and that it is in the sam
logical subnet that you are trying
to assign to the UDS/CoBox.
The UDS/CoBox may not be
Make sure that the Link LED is lit.
plugged into the network
If the Link LED is not lit, then the
properly.
UDS/CoBox is not properly
plugged into the network.
When you try to assign an IP
with Device Installer, you get
the following message:
The cause is most likely one of
the following:
The Hardware address you
Double-check the parameters that
you specified. Tip: You cannot
assign an IP address to a
“No resp
Verify th
address
Please tr
onse from device!
specified is incorrect.
The IP address you are trying to
UDS/CoBox through a router.
e IP, Hardware
and Network Class.
assign is not a valid IP for your
logical subnet.
y again.”
You did not choose the correct
subnet mask.
No LEDs
s.
are lit.
The unit or its power supply is
damaged.
Change power supplie
The UDS
ower
up properly, and the LEDs are
Various
/CoBox will not p
flashing.
Consult the LEDs section in the
Introduction chapter or the Quick
Start for the LED flashing
sequence patterns. Call Lantronix
Technical Support if the blinking
pattern indicates a critical error.
The
S
UD /CoBox is not
mu cating with the serial
s attached to.
The most likely reason is the
wrong serial settings were
The serial settings for the serial
device and the UDS/CoBox must
com
ni
device it i
chosen.
match. The default serial settings
9600 Baud, 8 Character Bits, No
Parity, 1 Stop Bit, No Flow
for the UDS/CoBox are RS232,
Control.
Whe
ou
mode on
/CoBox via
something covered in the
problem above. Confirm that
ock is not on.
n y
try to enter the setup
the UDS
The issue will most likely be
Double-check everything in the
the serial port, you get no
response.
previous problem, or possibly
you have Caps Lock on.
Caps L
You can ping the UDS/CoBox,
but not Telnet to the
There may be an IP address
conflict on your network
Turn the
issue the
UDS/CoBox on port 9999.
following command
the DOS prompt of your
You are not Telneting to port
9999.
computer: ARP -D X.X.X.X
(X.X.X.X is the IP of the
The Telnet configuration port
PING X.
(9999) is disabled within the
UDS/CoBox security settings.
UDS/CoBox off and then
s at
UDS/CoBox)
X.X.X (X.X.X.X is the IP
of the UDS/CoBox).
If you get a response, then there
is a duplicate IP address on the
network (the LEDs on the
UDS/CoBox should flash a
CoBox-FL User Guide
6-3
Summary of Contents for CoBox-FL
Page 1: ...CoBox FL CoBox FL IAP User Guide Part Number 900 285 Revision E 8 03 ...
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