QUICK OPERATION GUIDE
MID-784 / 1084
12
FAQ
I can’t turn my MID-784 / 1084
ON?
1.Ensure your MID-784 / 1084 is charged
2. Connect the power adaptor, and then check again after sufficient
charge time
3. Reset the device using the reset button
I can’t hear anything through
my headset, or the sound
quality is very bad
1.Please ensure volume is turned up and connected correctly.
2. Check the music file on another device to make sure it is not damaged.
3. Try using another pair of headphones
I can’t copy files or play music
1.Please check the connection to you computer
2.Ensure there is enough spare memory
3.Check the USB cable is not damaged using another device
4.Check the USB connection is inserted correctly
My MID-784 / 1084 displays a
network or service error
message
1. Check the strength of the WiFi signal
2. Check that the WiFi service is available and operating correctly
3. When using apps like Face Book and Google play (with a lot of
content) for the first time, a few extra minutes will be required to load all
the content.
My touch screen is slow and
not working correctly
1. Make sure the protective film has been removed from the screen
2. Ensure that your fingers are dry and clean.
3. Restart your MID-784 / 1084 (or wait 5mins if turning on for the first
time)
4. Ensure the touch screen is not scratched or damaged
My MID-784 / 1084 is frozen
or a severe error has occurred
1. Try closing Apps or resetting
2. Restore or reset the MID-784 / 1084 to factory default settings.
3. Reset the device using the reset button
My MID-784 / 1084 becomes
hot when is use or while
charging
1. Some applications can consume more power than others causing the
MID-784 / 1084 to become warm while in use or if used for extended
amounts of time. This is normal and won’t affect the life or performance
of your MID-784 / 1084.
An error occurs when I open
my music files
1. Remove some files to make more storage space
2. Make sure the music files aren’t protected by digital rights
management (DRM). If the files have DRM protection, make sure that
you have the license or key.
3. Make sure that file type is compatible.
The available memory on my
MID-784 / 1084 is less than
8GB. Why is that so?
Some of this space is required to pre-load Apps and other Software. Space
is required for the OS (Operating System).
My MID tablets internal
memory is almost full; can I
install or move the Apps to
external SD card?
Android 5 OS will only allow apps to be installed on internal memory. To
free up the internal space: 1) Uninstall some un-used apps. 2) Move
photos, music or video files to SD card.
My tablet screen has cracked;
will it be covered by warranty?
No, physical damage is not covered by warranty.
For further product information and instructions please visit our product web page at
www.laserco.com.au
or email
support@laserco.com.au
