TERMO-VIOLA
64
7 TROUBLESHOOTING
7.1
Alarm management
Alarms are indicated by an acoustic signal (if activated) and a message on the control panel.
In case of an alarm, shut down the stove, eliminate the cause and restart the stove according to the normal
procedure described in this manual.
Every alarm status causes immediate stove shutdown.
The alarms, with causes and cures, which can appear on the control panel are listed below:
ALARMS - MESSAGES
Signalling
Fault
Possible causes
Cures
AL 1
POWER
FAILURE
-The stove does not start.
-No power during the lighting
stage.
-Turn the stove OFF by
pressing the button P4 and
repeat the lighting procedure.
-Other reinstatement
operations must be carried
out by a service centre.
AL 2
FUME
PROBE
-Occurs in case of a fume
temperature probe fault.
-The shutdown procedure is
activated.
-Faulty probe
-The probe is disconnected
from the board.
-Reinstatement operations
must be carried out by a
service centre.
AL 3
HOT FUMES
-Occurs if the fume probe
detects a fume temperature
above 280°C.
-The shutdown procedure is
activated.
-Faulty tangential fan.
-No power to tangential fan.
-Too many pellets.
-Adjust the pellet flow.
-Other reinstatement
operations must be carried out
by a service centre.
AL 4
FAN FAIL
-Occurs when the exhaust fan
is faulty.
-The shutdown procedure is
activated.
-The fume fan is blocked.
-Faulty speed control sensor.
-No power to fume fan.
-Reinstatement operations
must be carried out by a
service centre.
AL 5
NO IGNITION
-No flame in ignition stage.
-The shutdown procedure is
activated.
-The pellet hopper is empty.
-The electrical element is faulty,
dirty or not correctly positioned.
-Pellet load setting incorrect.
-Check pellets in hopper.
-Check the lighting
procedures.
-Other reinstatement
operations must be carried
out by a service centre.
AL 6
NO PELLETS
-Brazier not fed with pellets.
-The pellet hopper is empty.
-The pellet feed gearmotor has
to adjust.
-The gearmotor does not feed
pellets.
-Check pellets in hopper.
-Adjust the pellet flow
-Other reinstatement
operations must be carried
out by a service centre.
AL 7
THERMAL
SAF
-Occurs in case of cutting in of
auger duct temperature or
heating chamber water
temperature safety thermostat.
-The system is stopped.
-The safety thermostat has
detected a temperature above
the setting threshold due to
overheating of the bottom part
of the hopper or the heating
chamber water, blocking
gearmotor operation.
-Check the cause of excessive
overheating.
-Reset the relevant safety
thermostat by pressing the
reset button.
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