35 Troubleshooting
The player cannot be turned on.
Check if the battery is low. Recharge the
player if required by connecting to your PC
with the USB cable. Ensure that the
computer is on during the charging
process.
No sound can be heard from the
earphones.
1.
Check if the volume is set as 0. Adjust
the volume as required.
2.
Check the volume of the file attempting
to be played.
3. Confirm the earphones are properly
connected.
Noise through earphones.
1.
Check to ensure earphone plug is clean;
foreign particles can cause static to be
heard through the earphones during
playback.
2.
Check if the music file is damaged.
Confirm by playing other music files. The
damaged file may create serious noises or
voice dithering.