LAVAZZA CLASSY Pro LB 1200 USA, Instructions Manual

28

EN

TROUBLESHOOTING

N° Problem encountered

Possible causes

Solution

Result

5

Water leaks at the 

front side of the coffee 

machine.

1 -   Spent capsule 

drawer not inserted 

correctly.

 Insert the spent capsule 

drawer correctly.

Ok:

 call solved.

Non-ok:

 go to step 2

2 -   Spent capsule 

drawer filled.

 Empty the spent capsule 

drawer and the drip tray.

Ok:

 call solved.

Non-ok:

 go to step 3

3 -  Capsule stuck.

 Lift and lower the 

capsule loading lever. 

If this is not enough, 

disconnect the machine 

from power mains and 

operate manually to 

remove the capsule from 

the duct.

Ok:

 call solved.

Non-ok:

 go to step 4

4 -   Capsule not 

compatible.

 Use Lavazza capsules or 

compatibles.

Ok:

 call solved.

Non-ok:

 machine 

being serviced.

6

Water leaks at the 

rear side of the coffee 

machine.

1 -   Tank not inserted 

correctly.

 Insert the tank correctly.

Ok:

 call solved.

Non-ok:

 go to step 2

2  -    Tank  damaged.

Check for leaks in the 

tank keeping it separate 

from the machine.

Ok:

 call solved.

Non-ok:

 machine 

being serviced.

7

The loading lever does 

not reach the supply 

position or requires an 

excessive closing effort.

1 -   Spent capsule 

drawer filled.

 Empty the spent capsule 

drawer.

Ok:

 call solved.

Non-ok:

 go to step 2

2 -   Capsule fitted 

incorrectly.

 Repeat the sequence, 

lever in the off position, 

lever in the brewing 

position; if this is 

not enough, operate 

manually to remove 

the capsule from the 

duct with the machine 

disconnected from 

power mains.

Ok:

 call solved.

Non-ok:

 machine 

being serviced.

8

The display shows the 

message “SYSTEM 

TOO HOT”.

1  -   Machine 

overheated 

(internally).

  Wait about 15 minutes, 

when the machine 

is cool press the 

MULTIFUNCTION 

button.

Ok:

 call solved.

Non-ok:

 machine 

being serviced.

9

The display shows the 

message “ERROR, 

CONTACT THE 

SERVICE CENTRE”.

1 -   Machine damaged, 

NTC error.

Power cycle the 

machine.

Ok:

 call solved.

Non-ok:

 machine 

being serviced.

2 -   Machine damaged, 

Thermoblock error.

3 -   Machine damaged, 

internal error.