48
IT
EN
Problem encountered
Possible causes
Solution
No supply (the machine is switched on,
yet it supplies no coffee or water).
» No water in the tank.
» Tank not inserted correctly.
» Capsule loading lever lifted or not
lowered correctly.
» No water flow in the hydraulic circuit
(no activation).
» Capsule not compatible.
» Presence of lime-scale.
» Top the tank up with drinking fresh
water, then check for correct supplying.
» Correctly fit the tank in, then check
for correct supplying.
» Lower the capsule loading lever up to the
stop, then check for correct supplying.
» Disconnect the power cord, wait 10
seconds, then connect the power cord
again. Switch the machine on and wait
for the heating cycle to be over. Check
for correct supplying (the machine will
automatically make attempts at filling
the hydraulic circuit).
» Try again by using another capsule
from a different package.
» Perform the descaling procedure by
means of the Lavazza descaling agent.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
Water leaks in the coffee machine.
» Tank damaged.
» Spent capsule drawer filled.
» Capsule stuck.
» Capsule not compatible.
» Check for leaks in the tank keeping it
separate from the machine.
» Empty the spent capsule drawer.
» Open and close the lever to drop
the capsule. Remove and empty the
capsule collection tray.
» Use suitable capsules (i.e. Lavazza
A MODO MIO
capsules or any
compatible capsule).
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
TROUBLESHOOTING
Summary of Contents for IDOLA
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