diamond - User Manual
Version: 8.0.0/1
Exported on: 24 October, 2023
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6. Once the IP connection to Power Core is established, the basic setup of the diamond surface is complete.
The next steps are to check the software version(s) running on the hardware components, activate the license(s) and
upload a configuration. These are done in the same way as for any other Power Core system, so please follow the links
below for more information.
Start by using SoP Explorer to upgrade Power Core to the required software release.
Firmware.
Activate the software license(s) using the online license portal. The license(s) must be installed onto the USB memory
stick that connects to the Power Core DONGLE port.
See
Power Core - License Activation.
Using ON-AIR Designer, create a diamond configuration and export it to Power Core (via "Transfer Config to Unit"). The
configuration does not have to be the final version, but should define the correct surface layout and main license
package.
Power Core - Uploading a Configuration.
Return to SoP Explorer and check that it can see the
surface.
Finally, use SoP Explorer to check the status of the surface components. If upgrades are required, run the "Software
Update Wizard" until all surface components are shown in green.
Next Steps
Once you have completed the steps above, the system is ready for operation.
You can use the "Surface Modules" tab (in the diamond Web
UI) to
check the status of the individual modules.
Then go to diamond - Operation to learn more about the functionality of the device.
Troubleshooting
The message "Not Connected" appears on the surface displays.
This message appears if there is a problem with the network connection to Power Core.
Check the network cabling from the surface, and the IP addresses of the diamond frame and Power Core.
Check the "Control Interface" settings in both diamond and Power Core.
Check that the module above the frame's connector board is fitted correctly, with all screws tightened. If the screws are
not fixed properly, then the module may not be plugged fully into the connector board underneath. This can lead to an
intermittent network connection.
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Important
: When preparing the system configuration, please note the following points.
It is important that the configured options match the licensed feature set. Otherwise, if the license limits are
exceeded, the Power Core alarm will sound.
Never assign a Central and Combo module to the same DSP access group. If both modules are fitted, one
must be configured to run in monitor mode.
