Electric set warranty
Complaint procedure:
Submit any complaints concerning the electric set or the battery to your dealer.
When filing a complaint, submit a proof of purchase and a warranty certificate with the registered serial
number of the battery and indicate the reason for the complaint and a description of the defect.
Wrranty conditions:
24 months for electric bicycle components – applies to manufacturing and material defects beyond
normal wear and tear caused by use.
12 months for battery life – the nominal battery capacity does not drop below 70% of the total capacity
over 12 months from the sale of the electric bicycle.
Warranty conditions:
The electric set must be used exclusively for the purposes it is intended for.
The electric set must be used, stored and maintained in accordance with these Operating Instructions.
A warranty claim shall expire:
If it is found out that the damage to the product is due to the user's fault (accident, inexpert handling
beyond the framework of these Operating Instructions, tampering with the structure of the electric
bicycle or connection of the electric system, improper storage, etc.).
Expiry of the warranty period.
The warranty only applies to the first owner
