Hardware Installation Manual of the IES Series
14
HWMN-IES-R20121030
Warranty
Leadshine Technology Co., Ltd. warrants its products against defects in materials and workmanship for a period of
12 months from shipment out of factory. During the warranty period, Leadshine will either, at its option, repair or
replace products which proved to be defective.
Exclusions
The above warranty does not extend to any product damaged by reasons of improper or inadequate handlings by
customer, improper or inadequate customer wirings, unauthorized modification or misuse, or operation beyond the
electrical specifications of the product and/or operation beyond environmental specifications for the product.
Obtaining Warranty Service
To obtain warranty service, a returned material authorization number (RMA) must be obtained from customer
service at e-mail: before returning product for service. Customer shall prepay shipping charges for products
returned to Leadshine for warranty service, and Leadshine shall pay for return of products to customer.
Warranty Limitations
Leadshine makes no other warranty, either expressed or implied, with respect to the product. Leadshine specifically
disclaims the implied warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not
allow limitations on how long and implied warranty lasts, so the above limitation or exclusion may not apply to you.
However, any implied warranty of merchantability or fitness is limited to the 12-month duration of this written
warranty.
Shipping Failed Product
If your product fail during the warranty period, e-mail customer service at to obtain a returned material authorization
number (RMA) before returning product for service. Please include a written description of the problem along with
contact name and address. Send failed product to distributor in your area or: Leadshine Technology Co., Ltd. 3/F,
Block 2, Nanyou Tianan Industrial Park, Nanshan Dist, Shenzhen, China. Also enclose information regarding the
circumstances prior to product failure.
