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Troubleshooting
Specifications
My Tesla is not charging. What’s wrong?
• Check to make sure your Tesla supports a CCS adapter. On the
touchscreen select: Controls Software Add vehicle information
CCS adapter support: Enabled.
• Check to make sure the adapter and CCS1 charging cable are firmly
connected, and that the adapter is plugged into the Tesla charge
port.
• Try unplugging and re-inserting both the charging cable and the
adapter.
• Check the charging status on both the CCS1 charger and your Tesla
touchscreen.
• If your car has been in an accident, Tesla may restrict or disable the
use of a CCS1 adapter.
• If your Tesla is still not charging, email our customer service at
contact@ev-lectron.com
.
Rated value:
Insulation resistance:
Withstand voltage:
Shell:
EV connector:
Dimensions:
IP rating:
Operating temp:
Storage temp:
300A 500V DC
>5MΩ (DC 500V)
2000V AC/5s
Thermoplastic
CCS1 to Tesla
4.8(L) x 3(W) x 5.2(W) in
IP44
-22 °F to 122 °F
-40 °F to 185 °F
