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Troubleshooting
Note:
240 VAC Operation: the charger requires either a 240 VAC split phase, or a 208 VAC
two phase dedicated circuit. It draws a maximum of 32 amps continuous current.
Please refer to this troubleshooting guide for possible solutions to common errors
or difficulties when charging your vehicle using the portable charger.
Problem
Possible Cause
Solution
Charging Indicator does
not illuminate.
No power to the charger.
1. Check the circuit breaker and other circuit loads.
2. Try another wall outlet.
3. Ensure that the charger module (and adapter if
operating in 240 VAC mode) is fully inserted into the
wall outlet.
Charger internal failure.
Contact Lectron Customer Support at
contact@ev-lectron.com for assistance.
Vehicle will not charge.
Fault Indicator remains
solid.
Charge Coupler is not inserted into the
vehicle.
1. Inspect the charge coupler.
2. Remove the charge coupler from the vehicle, then
reinsert it into the vehicle receptacle until it clicks.
Vehicle is not in a state to accept any
charge.
Verify that the vehicle charge timer is set to permit
charging. Refer to the vehicle owner’s manual for charge
timer instructions.
Communication error between the
charger and vehicle.
Contact Lectron Customer Support for assistance.
7.
Adjust the charging current using the + or - button on the charge module - you
can see actual charging current on the LED display.
