2-1 UNPACKING AND INVENTORY
Except for the supply roll mandrels the laminator is assembled at the factory. Upon arrival, inspect the
unit immediately and thoroughly using the packing list that accompanies the shipment. Please follow
these steps to correct any problem with your shipment. Ledco, Inc. cannot accept any responsibility
for damage or loss unless you notify us within ten days of receipt of shipment and follow these
procedures:
BREAKAGE OR DAMAGE: It is imperative that any shipping damage is reported and a claim
is filed with the delivering carrier immediately upon receipt of damaged shipment.
The
procedure for reporting damage depends on the method of shipment.
Please note damage on bill of
lading.
FREIGHT, EXPRESS, or TRUCK DELIVERY:
According to the contract terms and conditions of
the carrier, the responsibility of the shipper ends at the time and place of shipment. The carrier then
assumes full responsibility for the shipment.
1.
Notify Ledco
IMMEDIATELY
.
2.
Hold damaged goods with container and packing for inspection by the examining agent. Ledco
will arrange the inspection.
3.
DO NOT RETURN ANY GOODS TO LEDCO PRIOR TO AUTHORIZATION BY LEDCO.
4.
Submit a copy of the inspector’s report to Ledco. Ledco will file the claim with the carrier. Ledco
will replace your machinery if necessary. You will be credited for the damaged machinery when
the claim is processed.
SHORTAGE:
1.
Check the packing list notations. The apparent shortage may have been marked as an intentional
short-shipped (back-ordered) item.
2.
Reinspect the container and packing material, particularly for smaller items.
3.
Make certain that unauthorized personnel prior to complete unpacking did not remove the item and
inventory.
4.
Call us and send immediate written notification of the shortage.
INCORRECT SHIPMENT:
1.
If the material you receive does not correspond with your order, notify Ledco immediately.
Include the order number and item(s).
2.
Hold item(s) until return instructions are received.
RETURNS: DO NOT RETURN DAMAGED OR INCORRECT ITEMS UNTIL YOU HAVE
RECEIVED SHIPPING INSTRUCTIONS AND AN AUTHORIZATION NUMBER FROM
LEDCO.
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