Making a Limited Warranty Claim.
To make a Limited Warranty claim on a Product, you must do the following:
1.
Complete and return the Legacy Warranty Registration Card, or provide reasonable
proof of purchase (for example, a sales receipt) that establishes you as the Initial
Customer (the original end-user consumer purchaser) of the Product and prove that
the Product was purchased within three (3) years of the event for which you want to
make a claim for warranty service.
2.
Call Legacy at (608) 565-5878 or (800) 859-5711 (toll free), write to Legacy Power
Conversion at N9246 Hwy 80 South, Suite 7, Necedah, WI 54646, or e-mail Legacy at
service@lpc-ups.com, within ten (10) days of the event for which you want to make a
claim.
3.
When you contact Legacy, identify the Product, the Purchase Date, and request
Return Materials Authorization (RMA) information from Legacy.
4.
Pack and ship the Product to Legacy as instructed in your RMA. Show the RMA code
on the shipping label or include it with the Product.
You MUST prepay all shipping costs and you are responsible for packaging and
shipment.
Legacy will inspect and examine the Product within ten (10) days of receipt. If the Product is
not as warranted, Legacy will repair or replace the Product and return it to you at Legacy's
expense, or, if Legacy is unable to or decides not to repair or replace the Product (if
defective) within a reasonable time, Legacy will refund to you the full purchase price you
paid for the Product (purchase receipt showing price paid is required).
CONDITIONS TO THE LIMITED WARRANTY
The Limited Warranty is the only and the exclusive express warranty of Legacy with respect
to the Product. This exclusion of other express warranties applies to written and oral
express warranties.
LIMITATION: THE LIMITED WARRANTY DOES NOT COVER
The Limited Warranty is intended to exclusive rights and remedies and replace any other
rights, to the extent allowed by law.
As to the Legacy Product, the limited warranty
does not
cover or apply to: misuse,
modification, operation or storage outside environmental limits for the Products, in transit, in
shipment, or in storage, damage or deterioration, improper operation or maintenance, or
use with items or equipment not designed or intended for use with the product.
The Limited Warranty Does Not Apply Unless The Initial Customer:
1.
Has properly connected the Product and the Connected Equipment to properly wired
and grounded outlets (including compliance with electrical and safety codes of the
most current electrical code (ANS/NFPA 70), without the use of any adapters,
extension cords of other connectors.
2.
Has provided a suitable and proper environment for use and installation of the Product
and Connected Equipment.
3.
Has properly installed and operated the Legacy Product and Connected equipment.
4.
Has operated the Product at all times within the limitations on the Product’s VA
capacity as stated in this User Manual.
10
