Lineage LI2200
Uninterruptible Power System
TROUBLESHOOTING
Problem
Possible Cause
Solution
Circuit breaker is tripped
due to overload.
Turn the UPS off and unplug at
least one piece of equipment.
Wait 10 seconds, reset the circuit
breaker and then turn the UPS on.
Batteries are discharged.
Recharge the unit for at least 4
hours
Outlets do not
provide power
to equipment
Unit has been damaged by
a surge or spike.
Recharge the battery by leaving
the UPS plugged in.
Battery is not fully charged.
Recharge the battery by leaving
the UPS lugged in.
The UPS does
not perform
expected
runtime.
Battery is slightly worn out.
Contact Legacy Power Conversion
about replacement batteries at
service@lpc-ups.com
or
800-859-5711.
The on/off switch is
designed to prevent
damage by rapidly turning
it off and on.
Turn the UPS off. Wait 10 seconds
and then turn the UPS on.
The unit is not connected to
an AC outlet.
The unit must be connected to a
110/120v 60Hz outlet.
The battery has failed.
Contact Legacy Power Conversion
about replacement batteries at
service@lpc-ups.com
or
800-859-5711.
The UPS will
not turn on.
Mechanical problem.
Contact Legacy Power Conversion
at
service@lpc-ups.com
or
800-859-5711.
The serial cable is not
connected.
Connect the serial cable to the
UPS unit and an open serial port of
your computer. You must use the
cable that came with the unit.
The serial cable is
connected to the wrong
port.
Try another serial port of your
computer
The unit is not providing
battery power.
Shutdown your computer and turn
the UPS off. Wait 10 seconds
and turn the UPS on. This should
reset the unit.
SeeUPS2020
is inactive (all
icons are
gray).
The serial cable is not the
cable that was provided
with the unit.
You must use the cable included
with the unit for the software.
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