22
PROBLEM
SOLUTION
On pressing the Entrance panel Activation/Cycling
( ) key no picture appears
- check that the handset and entrance panel have
been correctly wired and configured (must have
the same P address);
- the audio/video channel may be busy, wait for it
to become free and try again.
On pressing the Door lock (
) key the command
is not performed
- check that the handset and entrance panel have
been correctly wired and configured (must have
the same P address).
On pressing the OK key the menu does not switch
on and the handset gives a busy sound
- the audio/video channel is busy, wait for it to become
free and try again.
When called the handset does not ring
- check that the handset and entrance panel have
been correctly wired and configured;
- check that the “Call Exclusion” function is not active
or that the bell volume has not been zeroed.
When called the handset rings but the monitor
does not switch on
- check that it has not been set as “Slave”.
At the entrance panel it is difficult to hear the
caller
- talk at a maximum distance of 40 centimetres
from the Video Display microphone;
- reduce the volume of the entrance panel
microphone;
- you can communicate in PUSH TO TALK mode
(see description on next page).
At the handset it is difficult to hear the caller
- check the volume setting on the Video Display;
- make sure that there are no strong noise sources
near the Video Display;
- you can communicate in PUSH TO TALK mode
(see description on next page).
7 - Trouble shooting
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