Aperio GT 450 DX User’s Guide, Revision B © Leica Biosystems Imaging, Inc. 2022
60
This chapter contains information and instructions to help you resolve troubleshooting issues with your scanner. For issues
with the Scanner Administration Manager, see the
Aperio GT 450 DX Scanner IT Manager and Lab Administrator Guide
.
WARNING:
Do not attempt to perform troubleshooting procedures not shown in this chapter. For additional
troubleshooting assistance, contact Leica Biosystems Technical Services.
Personal Protective Equipment
If you need to access the interior of the scanner while troubleshooting an issue, follow the policies and procedures of your
institution, including the use of personal protective equipment (PPE).
Red Blinking Lights on Carousel
If the lights in front of the carousel are blinking red, the scanner needs attention. If there is an issue with a rack in the rack
loading area, the light below that rack position blinks red. See the next section for more details on resolving scanner issues.
How to Use the Troubleshooting Steps
The following table describes how to find the appropriate troubleshooting section:
Type of issue:
Scanner status:
Steps to resolve the
issue:
An error message box similar to this example appears on the
touchscreen interface:
Until the error is
resolved:
y
You cannot
interact with the
carousel
y
The scanner
cannot continue
scanning.
1.
You can tap the
to
minimize the message box.
This enables you to view the
rack status and access the
Help resources.
2.
See
for
steps to resolve the specific
error.
6
Troubleshooting
