Aperio GT 450 DX User’s Guide, Revision B © Leica Biosystems Imaging, Inc. 2022
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Chapter 6: Troubleshooting
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“Image Transfer Error – Pending Retry” on page 79
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4.
If the issue persists after following the relevant procedure, keep the slide available for inspection and contact Leica
Biosystems Technical Services.
Slide Errors and Solutions
If there is an issue scanning a slide, one of the following error messages appears in Slide View. Follow the steps in order until
the issue is resolved. If you follow the steps and the issue persists, contact Leica Biosystems Technical Services.
i
You can temporarily hide some error messages by tapping the
x
in the top-right corner. This enables you to view the
macro image.
Tilted Slide(s)
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Cause:
The slide is tilted between two or more slots in the rack and cannot be scanned.
Follow these steps in order:
1.
Remove the rack from the carousel, and locate the tilted slide:
2.
Insert the slide in a new rack for scanning, ensuring it sits level horizontally in one slot.
3.
Insert the rack into an empty rack slot for scanning.