EN
11
FAQ
Problem
possible cause to be verified
Troubleshooting suggestions
The image is not
perfectly circular
The binoculars are not adjusted correctly to your personal
interocular distance.
Move the two halves of the binoculars via the central joint until
you have corrected the setting.
Your pupils are not in line with the exit pupils of the binoculars.
Try adjusting the position of your head or eyes in conjunction with
the position of the binocular tubes.
The positioning of the eyecups does not reflect the optimal
distance between eye and eyepiece for best possible eye relief.
Adjust the eyecup position for observations with/without
eyeglasses.
The positions of the left and right eyecup differ.
Move both eyecups into the same position.
The image is out of
focus
The diopter compensations are incorrect.
Re-adjust the diopter and focus settings.
The positioning of the eyecups does not reflect the optimal
distance between eye and eyepiece for best possible eye relief.
Adjust the eyecup position for observations with/without
eyeglasses.
The positions of the left and right eyecup differ.
Move both eyecups into the same position.
The diopter setting at infinity is still insufficient.
Wear eyeglasses or contact lenses when using the binoculars.
There are dark or kidney
shaped shadows in the
image
The binoculars are not adjusted correctly to your personal
interocular distance.
Move the two halves of the binoculars via the central joint until
you have corrected the setting.
The positioning of the eyecups does not reflect the optimal
distance between eye and eyepiece for best possible eye relief.
Adjust the eyecup position for observations with/without
eyeglasses.
The positions of the left and right eyecup differ.
Move both eyecups into the same position.
