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5
WARRANTY
In addition to your statutory warranty rights from your dealer,
Leica Camera AG offers a 10-year warranty for this Leica product
in accordance with the conditions started below. The Leica
warranty does not impact on any statutory consumer rights in
accordance with relevant national law or any consumer rights
vis-a-vis the retailer arising from the purchase contract concluded
between them.
WARRANTY CONDITIONS
By purchasing this Leica accessory, you have acquired a
binoculars that are manufactured in compliance with special
quality standards, and which were thoroughly tested at each
individual production step by experienced specialists. Our
ten-year warranty for this product commences on the date of sale
by an authorized retailer under the following conditions:
1. In case of a complaint due to a manufacturing fault, we will
assume all material costs during the warranty period. We will
additionally cover all required labor costs during the first five
years. We shall decide at our own discretion to repair the faulty
product, to replace faulty parts or to replace the entire product
with a faultless product of the same type. All other claims of any
kind and on whatever legal basis shall not be accepted in
connection with this warranty.
2. Wear parts like eyecups, leather details, armoring, carry straps
and accessories are exempt from the warranty. The same
applies for surface damage.
3. Any warranty claims become void if the defect in question is a
result of improper handling – which also includes the use of
third-party accessories – or if the product was manipulated by
unauthorized persons or workshops or if the serial number of
the product was rendered illegible.
4. Warranty claims can be submitted only in conjunction with the
original proof of purchase – complete with the date of purchase,
as well as the address and signature of an authorized retailer.
5. In case of a warranty claim, please send the Leica product, the
original proof of purchase and a description of the fault to Leica
Camera AG Customer Care or a Leica regional subsidiary.
PICK-UP SERVICE FOR REPAIR SUBMISSIONS
(Applies for EU only)
We will organize the shipping of your device to our Customer Care
department if you should notice a problem with your device during
the warranty period. Please contact our service hotline to make
the necessary arrangements (+49 (0)6441 2080 189). Our pick-up
service will collect your Leica product at the agreed time from
your premises free of charge and transport it to our Customer
Care location for evaluation.
Contact:
en.leica-camera.com/Contact
