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Common troubleshooting

Users can do self-checking and troubleshooting when experiencing 
below situations .

Fault phenomenon

Fault phenomenon

Fault judgment

Fault judgment

Troubleshooting

Troubleshooting

The power indicator on 
meter flashes 

The pedals are turning
 when riding

Abnormal sound from 
the bike

The voltage of the battery is in 
an undervoltage condition

Screws may be loose on some 
parts

Abrasion between unfixed and 
fixed parts

Flywheel may damaged or with 
oil on

The chain is too tight 

The brake system is locked or 
rubbed against

The air pressure of tires is not 
enough 

The transmission parts are not 
flexible when lack of oil

The bottom bracket pedal part
 is not flexible enough or the
 chain is too tight

The charging socket may fall off
 or with poor connected

Battery connection may fall off 
or with poor connected 

Tire pressure is not enough 

Charging is not full 

The battery is aging

Charge the bike immediately

Fasten every screw

Check if the corresponding part 
is shifted then adjusted it

Lubricating it after cleaning

Moderately adjust the tightness 
of the chain

Adjust the brake system

Inflate the tire

Check and add oil 

Check the corresponding part 
and add oil or adjust the 
tightness of chain 

Replace the socket or check the 
connection

Check the battery connection 

Inflate the tire

Recharging

Inspect the battery 

Transmission parts are not 
flexible

Change the bearing or add 
lubricating oil

It feels toilsome while 
pedaling

The battery can not be 
charged

Max mileage reduced 
after once charging

Max mileage reduced 
after once charging

Riding roads with many uphills 
or ride against wind, or with 
frequently braking and starting 

The brake system is locked or 
rubbed against, or the chain is 
too tight or lack of oil 

Adjust brake lever or add oil on 
chain 

Recommended to avoid this 
operation

The crank is spinning or 
loosing

Too much oil on the freewheel

Clean the freewheel

Freewheel rolling bearing is too 
tight

Adjust the bearing of the 
freewheel

The saddle is clamped or nut is 
loosed

The screw/nut under the saddle 
is loose

Adjust or tighten the saddle , 
tighten the screw nut .

Adjust the saddle, tighten the 
screw/nut if loose.

The saddle is up and 
down or shifting

The front wheel is shifting 
or shaking

The screw nut is loose on front 
axle

Collision for handlebar and front 
fork, bolt is loose inside the 
handlebar 

Front fork stem or fork leg is 
loose

Tighten the nut on front axle

Tighten the bolt 

Adjust the front stem or fork leg

S1 

series

Beyond fashion, better know you!

15

16

Summary of Contents for S1 Series

Page 1: ...Beyond fashion better know you Version NO 20170504 User Manual Electric Assist Bicycle S1Series Please read the manual carefully before riding Please store the manual well in case needed in future ...

Page 2: ... Introduction S1 Specifications Products Diagram Meter Function Meter Operation Assemble Steps How to connect Bluetooth Speaker Safety Usage S1 Daily Maintenance Common Troubleshooting After sales service Warranty Card Warranty Record 01 02 03 04 05 06 09 10 11 13 14 15 16 17 18 19 Package including S1 bike x 1 charger x 1 tool kit x 1 pedal suit x 1 user manual x 1 warranty card x 1 certificate x...

Page 3: ... stylish products with compact design bringing you a more healthier more fashionable transporter helping more riders enjoy a green and joyful trip 36V 8 8AH 36V 10 6AH 50 60KM 18650 Lithium battery 10N M Aluminum 6061 T6 German technology high speed brushless gear motor 120kg 0 27KWH 20 inch inflatable tire IPX4 16 5kg Battery Charger Motor Power Charging time Max Mileage Electricity consumption p...

Page 4: ... Odometer Smart meter Handle bar Mechanical brake lever Saddle Rear reflector light Seat Post Mud guard Disc brake Brushless gear motor Kickstand Magnesium alloy integrated wheel Option spoked wheel Inflatable tire Chain Aluminum frame Front relector light Front fork Power on off Bluetooth speaker Option Charging port Controller Sensor Quick released front wheel S1 series Beyond fashion better kno...

Page 5: ...e trip riding time h twice press the right side meter button Long press the right side meter button for 2 seconds can display plug in battery capacity applicable for bike with plug in battery pack 1 Open the package fix the front wheel with attached tools as picture shows Step 1 Take out the front wheel from package Step 3 Insert the axis from the right side for each side of the bottom bracket the...

Page 6: ...ket as above picture Step 6 Fix the screws in opposite angles see as above picture Step 8 The whole install of the handle bar finished as the picture Step 5 Adjust the handle bar to the safety line do not offset Step 3 Symmetrically fix the screws from both sides tighten from right side and left side alternately do not fix unfix it in one way only Step 4 Disassemble the handle bar screws Tips You ...

Page 7: ...r mobile pad search nearby bluthooth devices find E scooter and connect it Once connection only accept one phone pad S1 series Beyond fashion better know you 09 10 Step 2 Do as the picture shows twist the corresponding pedal to the srew hole then tighten the screw Step 3 Pedal assemble finished as the picture shows Step 1 There is a left side pedal and a right side pedal L means left side and R me...

Page 8: ...de and charge the bike as soon as possible Once a risk of falling please mainly protect personal safety adhere human safety priority principle Do not put your hands in your pocket while riding in case of danger or sudden situation Take initiation to understand and comply with local traffic laws and regulations while riding S1 civilized riding pay attention to the surrounding people and objects so ...

Page 9: ...bit non professional personnel to disassemble the battery pack Otherwise it may cause serious security incident when happening electric shock or short circuit Daily lubricating maintaining see below table Daily cleaning Lubricating position Lubricating period Recommended oil for Lubricating Front fork set 1 year 1 year 1 year 1 year Lubricating grease Lubricating grease Lubricating grease Lubricat...

Page 10: ... corresponding part and add oil or adjust the tightness of chain Replace the socket or check the connection Check the battery connection Inflate the tire Recharging Inspect the battery Transmission parts are not flexible Change the bearing or add lubricating oil It feels toilsome while pedaling The battery can not be charged Max mileage reduced after once charging Max mileage reduced after once ch...

Page 11: ... Battery capacity Original 60 If there are weld lost broken and cracking causing out of tracking we can change for a new one but modification and man made damage are exceptions If there are flaws and serious burst damage we can change for a new one but overweight and man made damage are exceptions If there is a function problem and can not be repaired we can change for a new one If there is functi...

Page 12: ...Description of damage Details of repairing Technician stuff Date S1 series 19 ...

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