9
TROUBLESHOOTING
BEFORE contacting a service agent, check the following points:
Symptom
Solution
No power to the appliance
Check that the fuse has not blown.
The freezer door will not open
Ensure the door is not left open.
Check that the door gasket (seal) is intact and clean.
Noise
Refer to
Normal Operating Sounds
on page 7.
The compressor runs continuously
Check that there is power at the socket.
Excessive frost and ice has built up
The temperature in the freezer
section is too high
Check that nothing is preventing the door from closing.
O
O
Check that the ambient temperature is within the
freezer's operating limits of 16 C to 32 C.
Relocate the appliance if necessary.
O
O
Check that the thermostat is turned to the correct
setting, relative to ambient conditions.
If the door has just been opened, you may need to
wait a minute or two for the pressure. to equalise.
Make sure that the thermostat is not set to "Super" .
See " Thermostat Control" on page 5 for details.
Check that the door is closed properly and that the
door seals are intact and clean.
Large quantities of food have recently been placed
in the freezer and /or the door is frequently opened.
Check that sufficient ventilation is available. See
"Ventilation Requirements" on page 11 for details.
Defrost the freezer as described on page 8 ( see
" To Defrost the Freezer ").
If after the above checks there is still a fault, contact Customer Support for assistance.
In -warranty customers should ensure that the above checks have been made before
sending for repair, as fees may be levied if the fault is not a mechanical or electrical
breakdown.
