DTV -
Headend
| MLF-201
Manual
© 2020 Lemco. All rights reserved.
32
7. WARRANTY TERMS & CONDITIONS
Lemco provides warranty for its products under the following terms and conditions:
1. Products covered by Lemco warranty
Products covered by Lemco warranty policy are products solely produced by Lemco and labeled under the Lemco
logo, as well as products sold by Lemco and labeled under the Lemco Addons logo. No third-party products or parts
of products are covered by Lemco warranty policy. Lemco bears not responsibility for third party products sold
along with Lemco products. Such third-party products are covered by the warranty policy of their manufacturer.
Lemco warranty does not cover any accessories and/or consumables that come along with its products (i.e. cables,
batteries, remote controls etc.).
2. Liability
Lemco accepts no liability whatsoever for loss of profit, loss of associated product, loss of goodwill or other costs
arising from any malfunction of the product in question before and after repairs are completed to return the
product to normal operation.
3. Clauses
Equipment repaired under warranty shall be warranted to the end of the original warranty period - including any
parts replaced.
4. State of the products
Warranty covers defective products. Defective products are products unfit for proper use due to a defect existing
already at the time of their purchase. Any defect attributable to normal wear and tear or improper use by
the customer does not constitute the merchandise defective and is not covered by the conditions of defective
merchandize warranty.
It rests in Lemco’s absolute discretion to determine whether the defect of the product is attributable to a misuse by
the customer or is attributable to a defect existing already at the time of purchase.
5. Warranty does not cover any problem resulting from:
a. Mechanical or electric damages resulting from incorrect installation, configuration, usage or other activities
inconsistent with the operation manual or contradictory to technical specifications attached to the device;
b. Damages caused by acts of God, floods, fires, lighting, electrostatic discharge, heat, humidity beyond product
specifications, accident, abuse, neglect or other natural disasters, wars, unexpected events, inappropriate
voltage, defective supply materials or other external factors;
c. The device that has been tempered with by the Warranty beneficiary or any other person in any way, including
reconfiguration, repair, willful constructional variations, modifications and adjustments;
d. The device with serial numbers and/or the Guarantor seals damaged or illegible;
e. The activities specified in the operation manual, which remain the sole responsibility of the Customer in his own
capacity and at his own expense;
f. Defects resulting from the usage of improper or non-genuine supply materials;
g. Damages due to the user’s fault or lack of knowledge;
h. Defective functioning of the device caused by a conflict or incompatibility between software applications installed
on the damaged device or on the equipment, which the device permanently cooperates with in accordance with
the intended purpose of the device
6. Duration of the warranty
Lemco warranties for its products labeled under the “Lemco” logo for a period of five (5) years after their purchase.
Lemco warranties for its products labeled under the “Lemco Addons” logo for a period of two (2) years after their
purchase.
For the whole duration of the warranty period, and provided the product meets warranty requirements under
paragraph No4 above, Lemco is obliged to repair or exchange the product at no cost to customer.